This eLearning course is designed to help you, as a manager, recognize the most common workplace coaching situations, get the situation under control and on the right track and effectively coach your employees to increase performance.
The Courage to Coach™ provides a clear, easy-to- use model that will help you think things through in order to arrive at the most appropriate method for dealing with the employee and getting them back on track.
Caucasian male(s), Caucasian female(s), African American female(s), African American male(s), Hispanic female(s), Asian female(s); Diverse customers; Various ages
30 - 45 minutes
Linear navigation, pre- and post-assessment, full video, full audio