New Training Resources Now Available

Got Diversity & Inclusion?™ Rethinking Racial Diversity (for Managers)

A diverse workforce brings the competitive advantages that spring from different cultures, viewpoints and experiences. This course focuses specifically on rethinking racial diversity. By the end of this module, you will be able to identify the process of dealing with racial misconceptions and how to aid employees in dealing with cultural differences.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Inclusion / Equity / Belonging, Management, Professionalism, Respect / Respectfulness Course Level: Intermediate Seat Time: 18 Minutes Added: 4 years ago

TrainingBriefs® That’s Offensive!

New Micro-Learning! So, how can we maintain respectful work relationships when someone uses a term or phrase that is offensive to others in the workplace? Diversity moments are often unintended, occur when we least expect, and can leave us surprised, confused, embarrassed, guilty, fearful, frustrated or uncertain. When you overhear a situation where one person has inadvertently made an insulting remark, you may decide to intervene.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Micro-Inequities/Micro-Aggressions, Respect / Respectfulness, Unconscious / Hidden Bias Course Level: Foundational Seat Time: 7 Minutes Added: 4 years ago

TrainingBriefs® Integrity Action Steps for Managers

New Micro-Learning! Integrity is everyone’s responsibility. By doing your part to build a business culture of high integrity, you can achieve greater personal job satisfaction and help others to do the same. As a leader, you have a responsibility to promote a culture of integrity in your organization. It starts with your own behavior and by showing your employees that ethical conduct is important. Integrity happens when you make it safe for employees to speak up and prevent retaliation against anyone who does.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Successfully Leading Others, Management, Professionalism Course Level: Foundational Seat Time: 6 Minutes Added: 4 years ago

Got Compliance?™ Harassment: It’s More Than You Think™

The majority of people who harass do so as a conscious or unconscious way of expressing dominance or power. It may be used as a method for organizational or social control over someone else. Bullying is a form of harassment.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Discrimination, Professionalism Course Level: Intermediate Seat Time: 15 Minutes Added: 4 years ago

TrainingBriefs® An Employee with a Temper

New Micro-Learning! There is no excuse, in the eyes of the law, for permitting unacceptable or unprofessional behavior of any kind - regardless of the circumstances. If you are unsure how to deal with the situation, consult with an EAP professional, human resources, security officials or upper management. There are resources available to help you with these types of problems. So, if someone gets out of line... deal with it. Immediately.

Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Workplace Violence Prevention Course Level: Foundational Seat Time: 6 Minutes Added: 4 years ago

TrainingBriefs® An Employee Who Threatens an Outsider

New Micro-Learning! If an employee has threatened someone outside your organization, it may be a warning sign of an employee who is under stress and having a difficult time maintaining control of his or her emotions. If you fail to act, you could end up facing a hostile work environment lawsuit. Direct intervention at an early stage really does make a difference.

Topic: Compliance Learning Paths: Ethics & Compliance, Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Workplace Violence Prevention Course Level: Foundational Seat Time: 5 Minutes Added: 4 years ago

Preventing Workplace Bullying: How to Recognize and Respond to Bullies at Work - for Managers

This program for managers is about recognizing and preventing bullying in the workplace. Bullying can happen in any size organization and in any department. Awareness is paramount. It is everyone's responsibility to prevent it.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Office & General, Retail & Hospitality Other Topics: Communication, Ethics & Integrity, Harassment Prevention, Management, Professionalism Course Level: Intermediate Seat Time: 45 Minutes Added: 4 years ago

Life IS a Series of Presentations™: Inspire, Inform & Influence. (eLearning Course)

The process of transmitting information from one mind to the minds of others is a very complex process. This course simplifies the process through the P.O.I.N.T. model. The model prescribes a series of steps to follow that enable participants to inspire, inform and influence others confidently and persuasively.

Topic: Communication Learning Path: Personal Performance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication & Influencing, Interpersonal Skills, Professionalism Course Level: Foundational Seat Time: 40 Minutes Added: 4 years ago

TrainingBriefs® The Virtual Workplace: Tackling Time Theft

New Micro-Learning! Remote teams and mobile workers are becoming more and more popular among businesses. This makes tracking an employee’s efficiency and productivity very difficult. This course tackles time theft… when an employee accepts pay from their employer for work that they haven’t actually done, or for time they have not actually put into their work. Time theft can certainly hurt business by decreasing employee productivity and costing the organization money.

Topic: Professionalism Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Ethics & Integrity, Management Course Level: Foundational Seat Time: 6 Minutes Added: 4 years ago

Fearless Facilitation!™ How to Lead Effective Training (eLearning Course)

Exemplary facilitators are fearless because they prepare thoroughly for training sessions, are organized to the minutest detail, respect the experiences of adult learners, attend to various learning styles, and masterfully draw out the wisdom of participants. This course will help turn ineffective training into highly productive sessions.

Topic: Effective Training Learning Paths: Leadership, Personal Performance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Effective Leadership, Professionalism Course Level: Intermediate Seat Time: 35 Minutes Added: 4 years ago

Get the Whole Picture™: Asking Probing Questions in a Behavioral-Based Interview

This course was created for people who are already familiar with basic behavior-based interviewing. It is an advanced workshop-format designed to significantly improve probing skills. Developed in collaboration with Dr. Paul Green, a leading industrial psychologist and behavioral-based interviewing expert, this course enables participants to identify their personal probing style and then practice five effective probing strategies.

Topic: Effective (& Legal) Interviewing Learning Path: Leadership Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Hiring & Recruiting, Effective Leadership, Professionalism Course Level: Advanced Seat Time: 30 Minutes Added: 4 years ago

Bury My Heart at Conference Room B™ (eLearning Program)

Many feel they can manage, but few were born to lead! Leadership is the key! But... there is more methodology, misdirection and generalized academic babble about the concept of leadership than almost any business subject out there. This course tackles the myths of leadership!

Topic: Effective Leadership Learning Path: Leadership Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Successfully Leading Others, Management Course Level: Foundational Seat Time: 40 Minutes Added: 4 years ago

The Courage to Coach™ for Retail (eLearning Signature)

The Courage to Coach™ for Retail is designed to help you, as a manager, recognize the most common workplace coaching situations, get the situation under control and on the right track and effectively coach your employees to increase performance. The course will provide you with the skills necessary to directly address a common fear among managers—how to coach an employee when the employee doesn’t want to be coached.

Topic: Coaching & Mentoring Learning Path: Leadership Type: eLearning - Signature Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Conflict Resolution, Management, Professionalism Course Level: Foundational Seat Time: 30-40 Minutes Added: 4 years ago

TrainingBriefs® Recruiting & Hiring: Avoiding Illegal Questions

New Micro-Learning! Asking inappropriate or illegal questions is probably one of the areas that get people into trouble more often than anything else. That's because the courts and EEOC guidelines have made it clear that you can't ask questions that discriminate against protected groups, don't predict successful job performance, or not job related.

Topic: Effective (& Legal) Interviewing Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Hiring & Recruiting Course Level: Foundational Seat Time: 7 Minutes Added: 4 years ago

TrainingBriefs® Preparing for the Interview

New Micro-Learning! Selecting the right person requires a structured interview process that evaluates for three dimensions: 
capability, commitment & chemistry. An effective three-dimensional interview starts with preparation. The bottom line is this; a consistent, structured interview process is the single most important factor in conducting an effective interview.

Topic: Effective (& Legal) Interviewing Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Hiring & Recruiting, Management Course Level: Foundational Seat Time: 8 Minutes Added: 4 years ago

TrainingBriefs® Recruiting & Hiring: Protected Groups

New Micro-Learning! In this course, we'll cover that concept that almost everyone could be in a protected group based on race, national origin, religion, gender, age, or disability. So, there are some important things regarding recruiting and hiring that you need to remember.

Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism Course Level: Foundational Seat Time: 6 Minutes Added: 4 years ago

Fearless Facilitation!™ How to Lead Effective Meetings (eLearning Program)

Turn ineffective meetings into highly productive sessions! Fearless Facilitators expertly foster participation and make any group session more productive.

Topic: Communication Learning Paths: Leadership, Personal Performance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Communication & Influencing, Interpersonal Skills, Effective Leadership, Onboarding, Professionalism Course Level: Intermediate Seat Time: 35 Minutes Added: 4 years ago

TrainingBriefs® Documenting Correctly

New Micro-Learning! Many cases for wrongful employment termination stem from mishandled progressive discipline. There are various common issues that managers struggle with. This course will examine the issue of improper documentation.

Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management Course Level: Intermediate Seat Time: 6 Minutes Added: 4 years ago

TrainingBriefs® Discipline - Avoiding Termination

New Micro-Learning! Avoiding termination is something too many managers stumble on, especially when they're dealing with employees they think are more likely to sue. Remember, if you ever find yourself in this situation, get the support you need from human resources or senior management and act decisively to correct the problem.

Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management Course Level: Intermediate Seat Time: 5 Minutes Added: 4 years ago

TrainingBriefs® Discipline & Termination: Not Being Prepared

New Micro-Learning! Many court cases for wrongful employment termination stem from mishandled progressive discipline. In this course, we will examine the issue of avoiding termination. Learners will explore the importance of taking a methodical approach to preparing for a termination and the potential consequences of just winging it.

Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management Course Level: Foundational Seat Time: 5 Minutes Added: 4 years ago