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Results for Keywords: conflict resolution Topic: Conflict Resolution

Conflict in the workplace isn't always unhealthy. There are many things to consider when dealing with both healthy and detrimental workplace conflict. This new Straight TALK™ series focuses on understanding conflict and our options on handling it. Intended for managers and supervisors, this series gets straight to the point by providing easy-to-understand information - directly from Sollah's premiere subject matter experts.

As a supervisor or manager, your role is vital to the success of the organization. You can impact morale, teamwork, collaboration, respect, inclusion, innovation, quality…and the list goes on. Sometimes we forget this in the heat of conflict. Conflict Clock™ for managers will give you a quick reinforcement and a model for successfully resolving workplace conflict.

When we have a conflict at work, a natural reaction is to ignore the problem or wait for it to go away. This approach to conflict creates a “lose-lose” situation for you, your coworker, and your employer. After completing this module, you will be better equipped to see past the conflict and work to address the real issues. You will also learn a step-by-step approach to resolving conflict.

#2 ID:1430 Topic: Conflict Resolution Learning Path: Personal Performance Type: eLearning - LearningBytes® Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Interpersonal Skills, Professionalism Course Level: Foundational Seat Time: 12 Minutes

In this eLearning module, we’ll discuss typical sources of conflict at work and the impact conflict can have, both negative and positive. By completing this module you will be able to identify sources of conflict at work and how conflict can result in either negative or positive outcomes.

#3 ID:1300 Topic: Conflict Resolution Learning Paths: Leadership, Personal Performance Type: eLearning - LearningBytes® Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Professionalism Course Level: Intermediate Seat Time: 12 Minutes

Help employees and co-workers understand the responses observed in the workplace when someone was presented with a challenge that provoked an emotional reaction.

Like it or not, when you work with people...conflict is going to happen. This thought-provoking, powerful short video uses impactful imagery, video and music to inspire and stimulate discussion about the proper ways to react to conflict - turning conflict into collaboration.

Most of us have responded poorly to an emotional trigger at one time or another. Usually we realize after the fact that our response didn’t help matters. It is common for us to get caught in patterns or cycles (Flight) of poor responses to conflict triggers with people in our families, with our friends and with people at work. Using a Flight response may feel good in the short-term, but conflicts seldom resolve successfully when we avoid them.

Most of us don't like conflict! Some of us tend to 'freeze' when we are faced with situations that force us deal with tension in the workplace. It's important to remember that each of us is responsible for reacting in ways that will increase the odds for a successful resolution to the conflict.

Conflict Clock: Taking T.I.M.E. to Resolve Conflict in the Workplace™

Handle workplace conflict effectively with this new program! Conflict Clock™ presents four proven strategies that will help participants break old and negative response habits. Conflict with another person can create stress – the kind of stress that can lead to a response that makes the problem worse, rather than better. Our bodies naturally gravitate toward a Fight, a Flight, or a Freeze response when we feel threatened or upset. This program is designed to help all employees identify and change our responses - better dealing with the conflict at hand.

#8 ID:1459 Topic: Conflict Resolution Learning Path: Personal Performance Type: Complete Programs Industry Settings: Industrial & Manufacturing, Office & General Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned
Conflict Clock™ - eLearning Classic

Conflict with another person can create stress – the kind of stress that can lead to a response that makes the problem worse, rather than better. This course was designed to help all employees respond to workplace conflicts successfully! Benefits include: reduced stress and frustration, increased effectiveness, more respect and recognition and increased job and personal satisfaction.

#9 ID:1477 Topic: Conflict Resolution Learning Path: Personal Performance Type: eLearning - Classic Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Change, Communication, Interpersonal Skills, Professionalism Course Level: Foundational Seat Time: 35 Minutes
Conflict 101™ (eLearning Classic)
New Course

If you're like most people... you never really give much thought to conflict... you just deal with it. You either fight...take flight or...simply freeze. In other words, you argue or yell your way through it... avoid it all together... or you just don't know what to say or do. Conflict is simply a part of life - and that's especially true in the workplace. Conflict 101™ is the perfect program to cut through the nonsense and get straight to the point of conflict resolution.

#10 ID:1832 Topic: Conflict Resolution Learning Paths: Leadership, Personal Performance Type: eLearning - Classic Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism Course Level: Foundational Seat Time: 20 Minutes
Conflict 101™
New Asset

Most of us would agree that one of the biggest challenges is dealing with conflict… whether at work or at home. Unfortunately, most of us don't have the tools to resolve conflict in a healthy way. We end up damaging relationships, we lose trust… the list goes on and on. Conflict 101™ is a new micro-learning program packed with conflict resolution tips and tools.

Put the kibosh on conflict! This new eLearning course gives managers a new perspective on understanding and resolving conflict. Conflict Clock™ for managers will give you a quick reinforcement and a model for successfully resolving workplace conflict.

#12 ID:1515 Topic: Conflict Resolution Learning Path: Leadership Type: eLearning - Classic Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Interpersonal Skills, Professionalism Course Level: Intermediate Seat Time: 20 Minutes

Article Summary: Conflict in the animal kingdom is usually handled in one of two ways. If some other animal invades his territory, the tiger or the grizzly bear will solve the problem with an attack. The interloping animal might even get eaten in the process. Your average bunny, on the other hand, will opt to run away.

The work-life balance issue can be one that leads to conflict between managers and employees due to differing viewpoints and job expectations. As a manager, you need to understand your employees and their differing priorities while ensuring the work gets done in your department.

#14 ID:1036 Topic: Conflict Resolution Learning Path: Leadership Type: eLearning - LearningBytes® Industry Settings: Healthcare, Office & General, Retail Other Topics: Communication, Interpersonal Skills, Professionalism, Inclusion Course Level: Intermediate Seat Time: 12 Minutes

Some people use an aggressive approach when upset - we call this the 'fight' approach. This vignette helps you anticipate this and help you think about how you can use T.I.M.E. principles when your own emotions are triggered.

#15 ID:1474 Topic: Teamwork Learning Path: Leadership Type: Video Vignettes Industry Settings: Healthcare, Office & General Other Topics: Change, Communication, Interpersonal Skills, Professionalism, Conflict Resolution

Allows for personal assessment and reflection on the training topic at hand.

#16 ID:552 Topic: Communication Learning Path: Personal Performance Type: Activities Industry Settings: Industrial & Manufacturing, Office & General, Retail Other Topics: Assessment, Conflict Resolution

Spark team communication around root cause analysis and correcting workplace mistakes.

This article looks at examples of reframing – of looking at an issue from a broader perspective that can help us move through life without feeling blindsided every time the unexpected happens. When we re-frame a difficult occurrence, we open our minds to positive outcomes and possibilities.

Spark team communication on the complimentary skills that each person brings to the team that will help us to solve problems.

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