Customer Service Is...™
What is customer service... really? What does it look like? Why is it important? This thought-provoking, powerful short video uses impactful imagery, video and music to encourage discussion on the importance of serving customers - inside or outside of your organization.
Create Account Sign In327 views
Type: | Discussion Generators |
---|---|
Learning Path: | Personal Performance |
Main Topic: | Customer Service |
Other Topics: | Professionalism, Learning Reinforcement |
Competencies: | Developing High-Performing Work Habits, Building Customer Loyalty |
Suggested Industry Usage: | Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government |
Available Formats: | DVD, USB, Streaming Video & Vignettes |
Subject: | Simple Customer Service Concepts That Work |
Source Program: | Stand Alone |
Languages: | English |
Trainer Comments: | This short program helps your entire organization recognize the importance of the customer. We all have the power to create exceptional service... if we make the customer our priority. |
Buying Options
Title | Type | Time/Pages | Language |
---|
Press CTRL and click or right click and select "Open in New Tab" to play a component in a separate tab.
Related Assets (Show More Assets ▼
assets)Asset | Topic | Type | |
---|---|---|---|
![]() | TrainingBriefs® Serving the Customer | Customer Service | eLearning - TrainingBriefs® |
![]() | Exceeding Internal Customer Expectations | Customer Service | eLearning - Classics |
![]() | Johnny the Bagger® A True Story of Customer Service™ | Customer Service | Off-The-Shelf Video Program (ILT) |
![]() | Glad I Could Help: Real Customer Service Situations for Discussion | Customer Service | Off-The-Shelf Video Program (ILT) |
![]() | Glad I Could Help: Real Customer Service Situations for Discussion™ | Customer Service | eLearning - Classics |
![]() | Johnny the Bagger: A True Story of Customer Service™ (eLearning Classic) | Customer Service | eLearning - Classics |
![]() | TrainingBriefs® Behaviors to Improve Customer Service | Customer Service | eLearning - TrainingBriefs® |
![]() | TrainingBriefs® Competing Customer Service Priorities | Customer Service | eLearning - TrainingBriefs® |
![]() | Discussion Card: Multicultural Customer Service | Customer Service | Discussion Cards |
![]() | Service from the Heart | Customer Service | Meeting Openers |