Glad I Could Help - Program Conclusion/Summary/Review

Glad I Could Help - Program Conclusion/Summary/Review

Summarizing key points of the "Glad I Could Help" approach to meeting customers' needs.


Type:Video Summary ID:118 
Learning Paths:Personal Performance
Main Topic:Customer Service
Other Topics:Communication, Interpersonal Skills, Professionalism
Competencies:Building Customer Loyalty
Suggested Industry Usage:Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality
Subject:Exceptional Customer Service
Source Program:Glad I Could Help: Real Customer Service Situations for Discussion™
Trainer Comments:Use at the conclusion of training or as a quick review of service skills.
Diversity Profile:Caucasian Female


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