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Results for Keywords: change Topic: Change

  • Communicate about Change (Dramatic)

    How to ask for information to help feel comfortable with a change; dealing with a dress code change

    #1 ID:259 Topic: Change Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Clarify Change (Resolution)

    Using clarification techniques to feel comfortable with a change in process

    #2 ID:457 Topic: Communication Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare Other Topics: Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Commit to Change (Dramatic)

    Dealing with the changes related to relocation; the importance of making a commitment to change.

    #3 ID:260 Topic: Change Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Change Is Not in My Vocabulary

    Dealing with a coworker who is resistant to change.

    #4 ID:45 Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General Other Topics: Change, Communication, Interpersonal Skills, Professionalism, Collaboration Closed Captioned
  • Clarify Change (set-up)

    Using clarification techniques to feel comfortable with a change in process

    #5 ID:407 Topic: Communication Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare Other Topics: Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Commit to Change (set-up)

    How to gain commitment for a change

    #6 ID:411 Topic: Communication Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Retail & Hospitality Other Topics: Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Communicate about Change (resolution)

    The importance of communication when dealing with change

    #7 ID:410 Topic: Communication Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing Other Topics: Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Communicate About Change (Set-Up)

    The importance of communication when dealing with change.

    #8 ID:409 Topic: Communication Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing Other Topics: Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • It Will Change Your Life!

    There's an old saying that goes, "There are two things you never want to talk about at work - religion and politics." That's still true. This video shows how religious discussion can make a co-worker feel uncomfortable.

    #9 ID:1809 Topic: Harassment Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Professionalism, Discrimination Closed Captioned
  • It'll Change Your Life

    How imposing personal religious beliefs on an employee can lead to the perception of harassment.

    #10 ID:126 Topic: Harassment Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Compliance, Professionalism Closed Captioned
  • Ready. Set. CHANGE!™ Reacting Smarter. Adapting Faster. Engaging Together.

    Through learning tools such as right-way behavior modeling, this program equips employees with skills to react smarter, adapt faster and engage together more productively when change comes around again.

    #11 ID:262 Topic: Change Learning Path: Personal Performance Type: Off-The-Shelf Video Programs Suggested Industry Usage: Industrial & Manufacturing, Office & General, Government Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Straight TALK™ - A Spotlight on Change in the Workplace

    As organizations change with increasing speed, so does the pace in which employees must respond. This new Straight TALK™ series focuses on common change management issues facing organizations today. Intended for managers and supervisors, this series gets straight to the point by providing easy-to-understand information - directly from Sollah's premiere subject matter experts.

    #12 ID:1363 Topic: Change Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism
  • Courageous Change: Succeeding in a Changing World!

    Are you finding it challenging to overcome obstacles? Can you persevere during times of trial and difficulty? Almost every instance of leadership that pushes us toward progress involves change. This new eLearning course geared towards managers helps learners quickly understand and respond change in the workplace via the ACTION model.

    #13 ID:1081 Topic: Change Learning Path: Personal Performance Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Management Course Level: Intermediate Seat Time: 30 Minutes
  • Ready. Set. CHANGE! Reacting Smarter. Adapting Faster. Engaging Together.

    Change in the workplace today has taken on a new dimension. It is no longer just an event or an initiative, is it? Rather, it is pervasive and constant, and it impacts all of us. This course will provide you with a clear and practical strategy that will help you develop the skills to understand, respond to and navigate any change in a way that’s positive and productive for you, coworkers, customers and the organization.

    #14 ID:709 Topic: Change Learning Path: Personal Performance Type: eLearning - Classic Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism, Conflict Resolution, Onboarding Course Level: Intermediate Seat Time: 35 Minutes
  • TrainingBriefs™ Change Resiliency

    New Micro-Learning! The basic truth is that change is constant. Sometimes it seems so much is changing, that we may get to the point of not even noticing many of the changes. Then… something happens that brings it to our attention. Other times, change seems jarring. It creates what feels like a huge obstacle falling into our life and way of doing things.

    #15 ID:2034 Topic: Change Learning Path: Personal Performance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Learning Reinforcement Course Level: Foundational Seat Time: 7 Minutes
  • Got Performance?™ Change Resiliency

    Because of our differences as individuals, change affects us each differently. By trying to be more aware of changes and how you and others react to them, you can become more productive in handling your response to change. After completing this course, you’ll be able to identify the factors that create change in the work environment and general reactions to change.

    #16 ID:1427 Topic: Change Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism Course Level: Foundational Seat Time: 12 Minutes
  • Got Performance?™ Dealing With Change

    “The only constant is change,” is a phrase you’ve probably heard many times to describe the ever-shifting cycles of everything around us, and including us. By completing this course, you will be able to analyze your options for responding to changes at work, recognize your personal reactions to changes, identify the thoughts and feelings behind your reaction, and describe different responses and their possible impact on work.

    #17 ID:1426 Topic: Change Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism Course Level: Foundational Seat Time: 17 Minutes
  • Ready. Set. CHANGE! - Opening

    Adapting to a restructure change

    #18 ID:257 Topic: Change Learning Path: Personal Performance Type: Video Introduction Suggested Industry Usage: Office & General Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Navigating Change Self-Assessment

    A simple self-assessment to trigger discussion around key change concepts.

    #19 ID:1547 Topic: Change Learning Path: Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills
  • Preventing Burnout During Times of Change

    A great list of burnout symptoms and burnout prevention techniques.

    #20 ID:1536 Topic: Reducing Stress (Work & Life) Learning Paths: Leadership, Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Discussion Trigger, Employee Resiliency, Employee Wellness
  • Training at the Point of Change: Strategies for a Change-Responsive Workforce

    Perspective paper on the topic of dealing with pervasive change

    #21 ID:725 Topic: Change Learning Path: Leadership Type: Trainer Resource Other Topics: Communication, Leadership
  • Ready. Set. CHANGE! Online Assessment

    Designed to reveal predominant behavior when interacting with others and responding to change, this highly-recommended online social styles assessment tool is designed to align with and enhance learning in the Ready. Set. CHANGE! program.

    #22 ID:921 Topic: Change Learning Path: Personal Performance Type: Tools & Take Aways Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism
  • SMART-START™ Change: Responding Better Together

    Looking for a smart way to launch a meeting? Start to build a culture? Using music, animated text and graphics, this thought-provoking video will instruct, inspire and definitely stimulate discussion about organizational change in the workplace while maintaining a productive and respectful culture.

    #23 ID:489 Topic: Change Learning Paths: Leadership, Personal Performance Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Motivation, Leadership, Professionalism
  • Team Spark: Proverb - Expecting Different Results Without Change Is Unrealistic

    Spark team communication around project or team turnaround without careful analysis of the current situation - and understanding what might need to change in order to achieve the results expected.

    #24 ID:1599 Topic: Change Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Team Builder, Discussion Trigger
  • Clarify

    The importance of clarifying how a change impacts everyone differently.

    #25 ID:258 Topic: Change Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Profit is Not a Dirty Word: What Community Colleges Must Do for a Sustainable Future

    Executive brief for community college leaders and HR professionals in the education industry on the controversial topic of profit.

    #26 ID:721 Topic: Change Learning Paths: Leadership, Workplace Safety Type: Trainer Resource Other Topics: Management
  • Learning Bytes® Diversity 101 – The PC Police Are Here™

    Many expressions of disrespect have histories that explain why these expressions are offensive. These histories aren't always known or understood, sometimes even by the people affected. Since there is no way we can always know what may trigger a “diversity moment,” any one of us may encounter one at any time. When that happens, everyone can take responsibility for addressing the situation and maintaining the work relationship.

    #27 ID:1792 Topic: Change Learning Path: Diversity, Inclusion & Respect Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Inclusion, Respect, Discussion Trigger, Culture Commitment, Unconscious / Hidden Bias, Micro-Inequities Course Level: Foundational Seat Time: 10 Minutes
  • LearningBytes® Am I Really Like That?

    Who are you?... Who are you, really?... Have you ever asked yourself that question? Did you know each of us can choose who we want to be? Much like our attitudes we choose each day, we also have an impact on the very characteristics we display day in and day out.

    #28 ID:1714 Topic: Change Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Ethics, Interpersonal Skills, Professionalism Course Level: Foundational Seat Time: 10 Minutes
  • Attitude Is...™

    A human being can change their life… by changing their attitude. It’s up to you. It’s your choice. A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about attitude and the effects it has on relationships and companies.

    #29 ID:1543 Topic: Change Learning Path: Personal Performance Type: Discussion Generators Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Communication, Motivation, Interpersonal Skills, Collaboration, Learning Reinforcement
  • Bias Quotes - Mix and Match Activity

    This activity is designed to help participants re-think their assumptions about others based on what they see (or read). Participants review quotes attributed to famous people on topics that are not how people often think about them.

    #30 ID:1656 Topic: Change Learning Path: Diversity, Inclusion & Respect Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Diversity, Inclusion, Respect, Unconscious / Hidden Bias
  • Team Spark: Proverb - Planning Needs to Be Paired with Action

    Spark team communication on we can empower the key action oriented team members to help us know when to move forward.

    #31 ID:1606 Topic: Change Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality
  • Team Spark: Proverb - Work With What You Have

    Spark team communication on being creative and getting the job done with limited resources.

    #32 ID:1612 Topic: Change Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality
  • Clarify. Communicate. Commit.

    Summary of process involved in productively responding to change.

    #33 ID:261 Topic: Change Learning Path: Personal Performance Type: Video Summary Suggested Industry Usage: Office & General Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned
  • Article: Breaking the Cycle

    What problems are we trying to solve with the same old ineffective circular approach? We can usually figure this out. When a problem repeatedly rears its ugly head, our approach is likely a circular one.

    #34 ID:1526 Topic: Change Learning Path: Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Leadership, Management, Discussion Trigger
  • Article: Mortgaging the Future

    Goals are mostly a good thing, but what happens when personal or corporate goals mortgage the future for short-term gain? At what point do we recognize the folly and re-think our strategy?

    #35 ID:1525 Topic: Change Learning Paths: Leadership, Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Leadership, Discussion Trigger, Goals and Goal Setting
  • Article: The Beauty of Reframing

    This article looks at examples of reframing – of looking at an issue from a broader perspective that can help us move through life without feeling blindsided every time the unexpected happens. When we re-frame a difficult occurrence, we open our minds to positive outcomes and possibilities.

    #36 ID:1506 Topic: Change Learning Paths: Leadership, Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Conflict Resolution, Employee Resiliency
  • Mentoring 201™ - The Next Steps for Success
    New Asset

    A mentor is one of any organization’s greatest resources. Having a committed mentor is a key factor to improving employee engagement - and we know that good engagement means employees will stay longer and their contributions increase. Mentoring 201 takes a closer look at some key elements of the mentor/mentee relationship that includes: planning for a successful discussion, setting goals, identifying career paths and establishing development needs.

    #37 ID:2098 Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: Off-The-Shelf Video Programs Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Interpersonal Skills, Leadership, Professionalism, Collaboration Closed Captioned
  • Mentoring 101™  - The Basics

    When you’re a mentor, you’re really like a coach… someone who can speak from experience… a resource that can give insight, even tips - that will help someone else be successful at what they’re doing. Some organizations have official mentors while others have an informal approach to mentoring. No matter how it happens, as a mentor, you’re filling a vital role to the on-going success of your organization.

    #38 ID:1752 Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: Off-The-Shelf Video Programs Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Interpersonal Skills, Leadership, Professionalism, Collaboration Closed Captioned
  • Johnny the Bagger: A True Story of Customer Service™

    Inspire your workforce to deliver service from the heart. Use Johnny the Bagger to empower and excite all employees about bringing service to the frontline of business.

    #39 ID:140 Topic: Customer Service Learning Path: Personal Performance Type: Off-The-Shelf Video Programs Suggested Industry Usage: Office & General, Retail & Hospitality Other Topics: Change, Communication, Motivation, Interpersonal Skills, Professionalism, Onboarding Closed Captioned
  • Conflict Clock™ - eLearning Classic

    Conflict with another person can create stress – the kind of stress that can lead to a response that makes the problem worse, rather than better. This course was designed to help all employees respond to workplace conflicts successfully! Benefits include: reduced stress and frustration, increased effectiveness, more respect and recognition and increased job and personal satisfaction.

    #40 ID:1477 Topic: Conflict Resolution Learning Path: Personal Performance Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Interpersonal Skills, Professionalism Course Level: Foundational Seat Time: 35 Minutes
  • The Courage to Coach™: A Common Sense Approach to Confronting Tough Employee Performance Situations

    This eLearning course is designed to help you, as a manager, recognize the most common workplace coaching situations, get the situation under control and on the right track and effectively coach your employees to increase performance.

    #41 ID:696 Topic: Leadership Learning Path: Leadership Type: eLearning - Classic Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Sales & Service, Professionalism Course Level: Foundational Seat Time: 30 - 45 minutes
  • The Three-Dimensional Interview: Evaluating for Capability, Commitment & Chemistry™

    This updated eLearning course shows how to take the guesswork out of evaluating candidates and selecting the right person for the job. Get practical, step-by-step instructions for how to effectively plan and conduct consistent, structured interviews.

    #42 ID:700 Topic: Management Learning Path: Leadership Type: eLearning - Classic Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Change, Leadership, Professionalism, Hiring & Recruiting Course Level: Intermediate Seat Time: 30 - 45 minutes
  • Integrity Every Day: Program Introduction

    Introduces what it means to act with integrity on a daily basis.

    #43 ID:579 Topic: Ethics Learning Path: Ethics & Compliance Type: Video Introduction Suggested Industry Usage: Healthcare Other Topics: Change, Compliance, Interpersonal Skills, Professionalism Closed Captioned
  • Courage 2 Coach™ - (eLearning Classic)

    Effective coaching is the single most important factor in employee development today. Courage 2 Coach™ turns common sense into common practice with a four-step process that can be applied to any employee performance situation. This course walks each user through a realistic range of tough employee performance situations make this program ideal for organizations committed to supervisory success.

    #44 ID:1729 Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Interpersonal Skills, Management, Professionalism Course Level: Foundational Seat Time: 35 - 40 Minutes
  • Preventing Workplace Bullying: Manager's Module

    A module specifically created for managers covering the bullying topic and how to address and prevent it in the workplace.

    #45 ID:773 Topic: Abusive Conduct Learning Paths: Ethics & Compliance, Leadership, Workplace Safety Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Compliance, Harassment, Leadership, Management, Professionalism Closed Captioned
  • A.C.E. It!™ How to Solve Tough Workplace Problems

    Does your organization recycle the same tired approaches to problems that never seem to go away? Equip your workforce with a proven problem-solving model to tackle poor quality, inefficiency, uneven performance and more. Individuals or teams can solve any problem once and for all when they learn to A.C.E. It!

    #46 ID:24 Topic: Interpersonal Skills Learning Path: Personal Performance Type: Off-The-Shelf Video Programs Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Communication, Leadership, Sales & Service Closed Captioned
  • Preparing for The Three-Dimensional Interview

    Preparing to conduct an effective interview

    #47 ID:347 Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Change, Professionalism Closed Captioned
  • A.C.E. It! - Opening Montage/Perspectives/Introduction to A.C.E. It Steps

    Acknowledge the variety of tough situations that can arise in the workplace and introduce easy problem solving steps.

    #48 ID:17 Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Introduction Suggested Industry Usage: Office & General Other Topics: Change, Communication, Leadership, Sales & Service Closed Captioned
  • Once Upon a Leader™

    Reinforce timeless leadership principles with this animated video program.

    #49 ID:505 Topic: Leadership Learning Path: Leadership Type: Off-The-Shelf Video Programs Suggested Industry Usage: Office & General, Government Other Topics: Change, Diversity, Ethics, Motivation, Interpersonal Skills, Management, Professionalism Closed Captioned
  • A Real Team Player...Not

    Dealing with a dysfunctional team member. It's tough when a coworker doesn't want to be a team player. There are ways to address issues and get things back on track.

    #50 ID:44 Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Interpersonal Skills, Professionalism, Communication & Influencing Closed Captioned
  • A.C.E. in Action - Putting Parts of A.C.E. Model Together/Show Steps

    Understanding all three steps of an easy-to-use problem-solving model - A.C.. E. in Action.

    #51 ID:22 Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Change, Communication, Leadership, Problem Resolution Closed Captioned
  • Integrity Every Day: Real Choices. Right Decisions.™

    As a healthcare employee, you face situations every day where you have some real choices to make. And it’s important that you understand your responsibilities in those situations and then make the right decisions. This course is designed to help you learn how to do the right thing, for the right reasons, in the right way.

    #52 ID:708 Topic: Ethics Learning Path: Ethics & Compliance Type: eLearning - Classic Suggested Industry Usage: Healthcare Other Topics: Change, Compliance, Leadership, Professionalism Course Level: Foundational Seat Time: 30 - 45 minutes
  • Myth: I Don't Know How to Do It

    The perspective that leaders can identify their core values and make daily decisions based on them.

    #53 ID:62 Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Change, Communication, Motivation, Professionalism, Leading
  • TrainingBytes® - Increasing Emotional Intelligence

    Oftentimes when faced with workplace challenges and obstacles, people succumb to self-defeating behaviors and negative emotions, to the detriment of their career and overall results. Learning how to remain positive and keep emotions in check can interpersonal skills and individual resiliency.

    #54 ID:366 Topic: Professionalism Learning Paths: Leadership, Personal Performance Type: TrainingBytes® Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Change, Interpersonal Skills, Leadership, Emotional Intelligence Closed Captioned
  • The Extraordinary Leader - Program Closing "You Can Make An Extraordinary Difference" Summary of Fiv

    Review of the keys to becoming an extraordinary leader and why it is important

    #55 ID:87 Topic: Leadership Learning Path: Leadership Type: Video Summary Suggested Industry Usage: Office & General, Retail & Hospitality Other Topics: Change, Communication, Motivation, Interpersonal Skills, Professionalism Closed Captioned
  • Take Action

    Example of how new managers/supervisors can earn credibility by admitting past mistakes and reviews four strategies to effectively make the transition from peer to boss.

    #56 ID:246 Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Change, Communication, Interpersonal Skills, Management, Professionalism Closed Captioned
  • Myth: I Don't Need to Be a Leader

    The perspective that as a leader you promote and protect your own values.

    #57 ID:61 Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Change, Communication, Motivation, Leading
  • Accept Your New Role

    Presents a misunderstanding between a new supervisor and a subordinate employee

    #58 ID:243 Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Change, Communication, Interpersonal Skills, Management, Professionalism Closed Captioned
  • Ask Fact and Feeling Questions

    Asking questions to understand a problem

    #59 ID:18 Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Change, Communication, Leadership, Sales & Service Closed Captioned
  • Bad Apples™: How to Deal with Difficult Attitudes

    Eliminate negativity by dealing effectively with difficult attitudes. This program helps employees to recognize the characteristics of rotten attitudes and sort out the problems they cause. Scenarios and class exercises introduce a proven, five-step process for dealing with difficult personalities in a diverse workforce.

    #60 ID:48 Topic: Interpersonal Skills Learning Path: Personal Performance Type: Off-The-Shelf Video Programs Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism, Onboarding Closed Captioned
  • Believe It!

    Having faith and believing in your dream is a major part of achieving it! It can be difficult during the obstacles to maintain that faith and belief in ourselves. Having a mentor or a coach during those tough times can make a tremendous difference in achieving your dream.

    #61 ID:1840 Topic: Motivation Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Professionalism, Coaching & Mentoring Closed Captioned
  • Bury My Heart at Conference Room B™

    Bury My Heart at Conference Room B™ is like no other leadership approach you’ve seen. First of all, the thing actually works! Secondly, it’s deeply empathic to the real world of today’s manager. Help managers better engage a cynical workforce!

    #62 ID:65 Topic: Leadership Learning Path: Leadership Type: Off-The-Shelf Video Programs Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Communication, Motivation, Professionalism, Leading
  • Can’t You Just Deal with It? (The 'Flight' Approach to Conflict)

    Most of us have responded poorly to an emotional trigger at one time or another. Usually we realize after the fact that our response didn’t help matters. It is common for us to get caught in patterns or cycles (Flight) of poor responses to conflict triggers with people in our families, with our friends and with people at work. Using a Flight response may feel good in the short-term, but conflicts seldom resolve successfully when we avoid them.

    #63 ID:1475 Topic: Conflict Resolution Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Change, Communication, Interpersonal Skills Closed Captioned
  • Clarify Goals and Identify Concerns

    The importance of knowing what you want to achieve in order to solve problems.

    #64 ID:19 Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Change, Communication, Leadership, Communication & Influencing Closed Captioned
  • Conducting The Three-Dimensional Interview

    Explanation of how to conduct an effective three-dimensional interview

    #65 ID:348 Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Change, Professionalism Closed Captioned
  • Dream It!

    If we want to tap into the power of motivation as adults, we have to give ourselves permission to dream again. This video clip explains the power of having a dream - the motivating factor of dreaming for excellence.

    #66 ID:1838 Topic: Motivation Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Professionalism Closed Captioned
  • Evaluate Options and Select a Workable Solution

    How to best evaluate solution-based options.

    #67 ID:20 Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Change, Communication, Leadership, Sales & Service Closed Captioned
  • Evaluating The Three-Dimensional Interview

    Explanation of how to evaluate capability,commitment and culture fit in a three-dimensional interview

    #68 ID:349 Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Change, Professionalism Closed Captioned
  • Half Full or Half Empty?

    Choosing to be positive and the importance of employees and managers managing their emotions - effectively sorting out problems when they arise.

    #69 ID:360 Topic: Professionalism Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Change, Communication, Interpersonal Skills, Emotional Intelligence Closed Captioned
  • Have a Plan, Work the Plan

    Planning and organizing for results.

    #70 ID:367 Topic: Professionalism Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Motivation Closed Captioned
  • I Wish My Manager Would Just...™

    Employees speaking out about what their managers could do to help them be successful. A fantastic look into what employees are really thinking about their manager/supervisor relationship.

    #71 ID:455 Topic: Leadership Learning Path: Leadership Type: Off-The-Shelf Video Programs Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Communication, Motivation, Professionalism, Teamwork, Collaboration, Communication & Influencing Closed Captioned
  • Insight: Build on Strengths (Not Fixing Weaknesses)

    The notion that to become a great leader one must build strengths rather than fix weaknesses

    #72 ID:83 Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing Other Topics: Change, Communication, Motivation, Interpersonal Skills, Professionalism Closed Captioned
  • Insight: Combinations of Strengths Produce Exponential Results

    The notion that it is a combination of strengths that produces results and leads to extraordinary leadership

    #73 ID:85 Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing Other Topics: Change, Communication, Motivation, Interpersonal Skills, Professionalism Closed Captioned
  • Insight: Five Clusters of Strengths That Really Matter

    The perspective that all leadership competencies are not equal; there are five key strengths that matter most

    #74 ID:84 Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Change, Communication, Motivation, Interpersonal Skills, Professionalism Closed Captioned
  • Insight: The Fastest Way Isn't Always a Straight Line

    The perspective that leadership skills do not have to be developed in a linear fashion

    #75 ID:86 Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Retail & Hospitality Other Topics: Change, Communication, Motivation, Interpersonal Skills, Professionalism Closed Captioned
  • Integrity Every Day: Real Choices. Right Decisions.

    Develop a safe and ethical environment for patients and their guests.

    #76 ID:504 Topic: Ethics Learning Path: Ethics & Compliance Type: Off-The-Shelf Video Programs Suggested Industry Usage: Healthcare, Government Other Topics: Change, Compliance, Leadership, Professionalism Closed Captioned
  • It Takes a Team!

    Working with others to achieve results; making meetings effective

    #77 ID:371 Topic: Professionalism Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Interpersonal Skills Closed Captioned
  • Johnny the Bagger® - Short Version

    This inspiring new short version features a paraphrased story of "Johnny," a young man with Down syndrome who made a positive choice about his personal responsibility to provide from-the-heart service and changed the culture of an entire organization.

    #78 ID:923 Topic: Customer Service Learning Path: Personal Performance Type: Off-The-Shelf Video Programs Suggested Industry Usage: Office & General, Retail & Hospitality, Government Other Topics: Change, Communication, Motivation, Interpersonal Skills, Professionalism
  • Motivation: Dream it. Walk it. Believe it.™

    Through universal principles, interviews with real people and hands-on lessons, employees learn to develop and execute a plan and explore why faith in themselves is critical to reaching their goals.

    #79 ID:502 Topic: Motivation Learning Path: Personal Performance Type: Off-The-Shelf Video Programs Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Communication, Professionalism Closed Captioned
  • Must Do's As a Mentor

    There are some "must do’s” that will help you be a successful mentor. Having an open communication channel between you and your mentee is a must!

    #80 ID:1958 Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Interpersonal Skills, Leadership, Professionalism, Collaboration Closed Captioned
  • Myth - Leadership Is Just One More Thing I Have to Do.

    The perspective that leadership is a benefit, not a burden. You'll be enlightened on commonly held leadership myths.

    #81 ID:58 Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Motivation, Professionalism, Leading
  • Myth: I Wasn't Born a Leader

    The perspective that leaders become leaders by doing the things leaders do, not because they are born leaders.

    #82 ID:59 Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Motivation, Professionalism, Leading
  • Myth: I'm Not Getting Leadership Myself

    The perspective that leadership happens to you when you understand your personal values and how to engage others in supporting them.

    #83 ID:60 Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Motivation, Professionalism, Leading
  • Myth: My People Don't Care About My Values

    The perspective that people will care about their leader's core values because they will be essential to their own survival in the organization.

    #84 ID:63 Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Change, Communication, Motivation, Professionalism, Leading
  • Not About Bad to Good, But Good to Great!

    The notion that to become a great leader one must focus not on going from bad to good,but from good to great.

    #85 ID:82 Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Motivation, Interpersonal Skills, Professionalism Closed Captioned
  • Stay in Control

    Let's face it, sometimes we feel like we're going to explode! But we must be able to manage our emotions while at work - or else face the repercussions. And there are tools to do just that!

    #86 ID:359 Topic: Professionalism Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General, Government Other Topics: Change, Interpersonal Skills, Emotional Intelligence Closed Captioned
  • Team Troubles? (The 'Fight' Approach to Conflict)

    Some people use an aggressive approach when upset - we call this the 'fight' approach. This vignette helps you anticipate this and help you think about how you can use T.I.M.E. principles when your own emotions are triggered.

    #87 ID:1474 Topic: Teamwork Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General Other Topics: Change, Communication, Interpersonal Skills, Professionalism, Conflict Resolution Closed Captioned
  • The "Whatever" Coworker

    Dealing with an under-performing employee who appears to not care.

    #88 ID:46 Topic: Interpersonal Skills Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Interpersonal Skills, Leadership, Professionalism, Collaboration Closed Captioned
  • The Big Picture

    Learn how to keep things in perspective by managing expectations.

    #89 ID:364 Topic: Professionalism Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General, Government Other Topics: Change, Interpersonal Skills, Emotional Intelligence Closed Captioned
  • The Boss Who Knows it All, And Then Some

    Dealing with a boss that discounts ideas and doesn't listen to reason.

    #90 ID:42 Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Interpersonal Skills, Professionalism, Collaboration Closed Captioned
  • The Courage to Coach: A Common Sense Approach to Confronting Tough Employee Performance Situations™
    #91 ID:72 Topic: Leadership Learning Path: Leadership Type: Off-The-Shelf Video Programs Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Communication, Sales & Service, Professionalism Closed Captioned
  • The Customer Who Got Up on the Wrong Side of the Bed

    Dealing with a difficult customer - it takes work, but the benefits are easy to see.

    #92 ID:43 Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Interpersonal Skills, Professionalism, Customer Service Closed Captioned
  • The Extraordinary Leader: Going from Good to Great™

    Although the distance from good to great can seem far, extraordinary leaders share certain traits and competencies that can be learned and applied to drive exceptional results in any organization. This program shows what separates extraordinary leaders from average ones. Exploring five characteristics of extraordinary leaders, it demystifies the journey from good to great and provides insights that will benefit all levels of management.

    #93 ID:88 Topic: Leadership Learning Path: Leadership Type: Off-The-Shelf Video Programs Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Communication, Motivation, Interpersonal Skills, Professionalism Closed Captioned
  • The Three-Dimensional Interview: Evaluating for Capability, Commitment and Chemistry™

    This program helps hiring managers take the guesswork out of evaluating candidates and selecting the right person for the job. Get practical, step-by-step instructions for how to effectively plan and conduct consistent, structured interviews.

    #94 ID:351 Topic: Management Learning Path: Leadership Type: Off-The-Shelf Video Programs Suggested Industry Usage: Industrial & Manufacturing, Office & General, Government Other Topics: Change, Professionalism Closed Captioned
  • Walk It!

    Once you have determined where you’re going (dreaming it), the next step is to determine how you’re going to get there. You will need to break your goal into manageable sized tasks. These tasks will help keep you focused and moving forward. This video will help users think in terms of milestones so that they can measure your progress along the way.

    #95 ID:1839 Topic: Motivation Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication Closed Captioned
  • What Should I Do First?

    Effectively managing shifting priorities

    #96 ID:369 Topic: Professionalism Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Motivation Closed Captioned
  • TrainingBytes® - Managing Your Own Productivity

    An organization can't rely solely on its managers to ensure individual and team results; it must also be able to depend on employees to take initiative and do their part in managing personal productivity for maximum effectiveness.

    #97 ID:372 Topic: Personal Improvement Learning Path: Personal Performance Type: TrainingBytes® Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Interpersonal Skills, Professionalism Closed Captioned
  • A.C.E. It!™: How to Solve Tough Workplace Problems

    Help individuals and teams quickly confront and solve workplace problems. Use the A.C.E. Model - a set of logical and intuitive steps that enable participants to coach employees in the resolution of problems that otherwise would adversely affect productivity, morale, and job satisfaction.

    #98 ID:707 Topic: Interpersonal Skills Learning Path: Personal Performance Type: eLearning - Classic Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Change, Communication, Leadership, Sales & Service Course Level: Foundational Seat Time: 30 - 45 minutes
  • Bad Apples™: How to Deal with Difficult Attitudes (eLearning)

    Eliminate negativity by dealing effectively with difficult attitudes. Bad Apples will provide you with a clear, easy-to-use model that will help you think things through to deal with negative attitudes. This course walks you through five scenarios, which demonstrate negativity problems and how to deal with them to improve results.

    #99 ID:782 Topic: Interpersonal Skills Learning Path: Personal Performance Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Interpersonal Skills, Leadership, Professionalism, Collaboration Course Level: Foundational Seat Time: 30 Minutes
  • Bury My Heart in Conference Room B™ (eLearning Classic)

    Many feel they can manage, but few were born to lead! Leadership is the key! But... there is more methodology, misdirection and generalized academic babble about the concept of leadership than almost any business subject out there. This course tackles the myths of leadership!

    #100 ID:1820 Topic: Leadership Learning Path: Leadership Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Management, Leading Course Level: Foundational Seat Time: 40 Minutes