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Results for Keywords: leadership Topic: Leadership

  • TrainingBriefs™ Leveraging the Power of Emotional Intelligence
    New eLearning Course

    New Micro-Learning! Emotional intelligence is the capability to identify and manage one's own emotions, as well as the emotions of others. Leveraging the power of emotional intelligence helps a person guide their thinking and behavior, and then manage and/or adjust emotions to adapt to environments or achieve one's goal(s).

    #81 ID:2137 Topic: Collaboration Learning Paths: Leadership, Personal Performance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Leadership, Management, Emotional Intelligence Course Level: Intermediate Seat Time: 7 Minutes
  • TrainingBriefs™ Preventing Retaliation
    New eLearning Course

    New Micro-Learning! Retaliation in the workplace is a real issue. As a manager, it is your responsibility to know how to recognize, appropriately respond, and resolve potential retaliation issues. There are several signs of possible retaliation. Examples include micromanaging, unnecessary surveillance, arbitrarily enforcing policies or procedures, or other activities unrelated to employment.

    #82 ID:2135 Topic: Compliance Learning Paths: Ethics & Compliance, Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Government Other Topics: Management, Abusive Conduct Course Level: Intermediate Seat Time: 5 Minutes
  • TrainingBriefs™ Recognizing Retaliatory Behavior
    New eLearning Course

    New Micro-Learning! Retaliation is defined as any action that could dissuade a reasonable employee from making or supporting a charge of illegal, unethical or unsafe conduct. Many people have misconceptions about retaliation in the workplace. It is up to you, as a person in a leadership position, to recognize these behaviors and take appropriate action.

    #83 ID:2134 Topic: Workplace Violence Prevention Learning Paths: Ethics & Compliance, Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Office & General, Government Other Topics: Compliance, Harassment, Professionalism, Abusive Conduct Course Level: Intermediate Seat Time: 5 Minutes
  • TrainingBriefs™ The ADA – An Overview
    New eLearning Course

    New Micro-Learning! Title I of the ADA—as well as the Rehabilitation Act of 1973, which applies to federal employers and recipients of federal financial assistance—prohibit discrimination against the disabled in all employment practices. This module provides a quick overview of the ADA.

    #84 ID:2151 Topic: Compliance Learning Paths: Ethics & Compliance, Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Learning Reinforcement Course Level: Intermediate Seat Time: 8 minutes
  • TrainingBriefs™ The No…No…No! Boss
    New eLearning Course

    New Micro-Learning! One of the first things we have to do when dealing with a bad attitude is decide whether it's worth our time… especially if it's somebody you have to interact with every day... including a manager, supervisor or boss.

    #85 ID:2141 Topic: Collaboration Learning Paths: Leadership, Personal Performance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Emotional Intelligence Course Level: Intermediate Seat Time: 7 Minutes
  • TrainingBriefs™ The No…No…No! Boss (For Healthcare)
    New eLearning Course

    New Micro-Learning! Bad attitudes in the workplace can deteriorate morale, lower productivity, and ultimately increase costs. It doesn’t take much for a co-worker, manager, or patient to feel the negative effects from someone with a bad attitude.

    #86 ID:2142 Topic: Collaboration Learning Paths: Leadership, Personal Performance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare Other Topics: Communication, Emotional Intelligence Seat Time: 7 Minutes
  • TrainingBriefs™ Unacceptable Behavior in the Workplace
    New eLearning Course

    New Micro-Learning! As managers, supervisors and team leaders, there are times when we have to make some pretty tough calls. It just goes with the territory. And when we're faced with those kinds of situations, we have to make sure we don't let short-term gains, like closing a big sale, completing a big project or hitting a production quota, take priority over the long-term integrity of the organization.

    #87 ID:2128 Topic: Leadership Learning Paths: Ethics & Compliance, Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Government Other Topics: Ethics, Professionalism, Learning Reinforcement Course Level: Intermediate Seat Time: 6 Minutes
  • TrainingBriefs™ Zero Tolerance for Practical Jokes
    New eLearning Course

    New Micro-Learning! Have you ever played a practical joke on a co-worker? What about telling an “inside joke” in front of an unsuspecting new employee? It’s all just innocent fun, isn’t it? Not necessarily – it depends on if it crosses the line into malicious teasing or even hazing another employee – all behaviors that are unprofessional are inappropriate in the workplace.

    #88 ID:2130 Topic: Harassment Learning Paths: Ethics & Compliance, Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Management, Professionalism, Abusive Conduct Course Level: Foundational Seat Time: 5 Minutes
  • Case Study & Branching Exercise: Goal Setting (Manager)
    New Asset

    You are a new manager in the organization. A few weeks ago, you asked your employees to begin thinking about individual and department goals for the next year. When you reviewed their submitted goals, you were disappointed by the general lack of enthusiasm and creativity of the group. What do you do? Kick start a great discussion with this case study and branching exercise.

    #89 ID:2145 Topic: Goals and Goal Setting Learning Path: Leadership Type: Case Studies Other Topics: Leadership, Management, Discussion Trigger, Leading, Learning Reinforcement
  • Case Study & Branching Exercise: Highly Critical (Manager)
    New Asset

    You are a manager of a large division. One of your best performing employees has a reputation for being highly critical of her co-workers. She criticizes the competency of other team members, how many hours they work compared to her, and how much time they spend socializing on the job. What do you do? Kick start a great discussion with this case study and branching exercise.

    #90 ID:2144 Topic: Leadership Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Discussion Trigger, Leading, Learning Reinforcement, Emotional Intelligence
  • Case Study & Branching Exercise: Overwhelmed! (Manager)
    New Asset

    You are the manager of a large department. Recently, you have become concerned one of your high-performing employees may be overwhelmed by his growing workload. What do you do? Kick start a great discussion with this case study and branching exercise.

    #91 ID:2143 Topic: Leadership Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Discussion Trigger, Leading, Personal Improvement
  • ATTITUDE!™ Resolving Difficult Situations in the Workplace (eLearning)

    Unless you're a psychologist, no one really likes to deal with a difficult attitude... If we're really truthful, most of us would rather walk on hot coals before we'd confront one of those bad apples who are making our lives miserable at work. But did you ever stop to think about what kind of price we're paying for that self-imposed misery? This interactive course helps by providing a 5-step process to tackling difficult situations.

    #92 ID:2099 Topic: Collaboration Learning Paths: Leadership, Personal Performance Type: eLearning - Classic Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Leadership, Emotional Intelligence Course Level: Foundational Seat Time: 40 Minutes
  • Conflict 101™ (eLearning Classic)

    If you're like most people... you never really give much thought to conflict... you just deal with it. You either fight...take flight or...simply freeze. In other words, you argue or yell your way through it... avoid it all together... or you just don't know what to say or do. Conflict is simply a part of life - and that's especially true in the workplace. Conflict 101™ is the perfect program to cut through the nonsense and get straight to the point of conflict resolution.

    #93 ID:1832 Topic: Conflict Resolution Learning Paths: Leadership, Personal Performance Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism Course Level: Foundational Seat Time: 35 Minutes
  • Courage 2 Coach™ - (eLearning Classic)

    Effective coaching is the single most important factor in employee development today. Courage 2 Coach™ turns common sense into common practice with a four-step process that can be applied to any employee performance situation. This course walks each user through a realistic range of tough employee performance situations make this program ideal for organizations committed to supervisory success.

    #94 ID:1729 Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Interpersonal Skills, Management, Professionalism Course Level: Foundational Seat Time: 35 - 40 Minutes
  • Mentoring 101™ – The Basics (eLearning Classic)

    A mentor is someone who provides guidance to a less-experienced employee. A mentor may be another employee or even a professional from outside of the company. Regardless of the structure, mentors are role models who shares knowledge and advice to help the mentee grow professionally.

    #95 ID:1776 Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Leadership, Collaboration Course Level: Foundational Seat Time: 20 Minutes
  • Taking TIME to Lead™

    As a supervisor or manager, you’re responsible for yourself and others. Your role is vital to the success of the organization. Your leadership impacts morale, teamwork, collaboration, respect, inclusion, innovation, quality… and the list goes on... This powerful course provides an effective model for leading through workplace issues and conflict.

    #96 ID:2103 Topic: Conflict Resolution Learning Path: Leadership Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Management, Leading Course Level: Intermediate Seat Time: 25 Minutes
  • Discussion Card: ATTITUDE! Producing Positive Results

    We've all faced a difficult employee. Tackling tough situations often means taking a step back and thinking through the issue. Remember, conflict can be reduced and misunderstandings addressed or prevented when we take the time to deal with a bad attitude . These easy-to-use cards provide a simple model (A.T.T.I.T.U.D.E.) along with thought-provoking questions to create a respectful flow of communication - helping leaders, managers and supervisors address individual or team attitude issues. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

    #97 ID:2096 Topic: Leading Learning Paths: Leadership, Personal Performance Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Management, Team Builder or Retention Aid, Assessing Performance, New Supervisor, Learning Reinforcement, Emotional Intelligence
  • Preventing Workplace Bullying: Manager's Module

    A module specifically created for managers covering the bullying topic and how to address and prevent it in the workplace.

    #98 ID:773 Topic: Abusive Conduct Learning Paths: Ethics & Compliance, Leadership, Workplace Safety Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Compliance, Harassment, Leadership, Management, Professionalism Closed Captioned
  • Direct or Indirect: What's Your Route?

    How communication styles differ within cultures and impact decision making and working relationships.

    #99 ID:470 Topic: Communication Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Diversity, Interpersonal Skills, Leadership, Professionalism, Inclusion, Respect Closed Captioned
  • Fitting It All Together

    Remind employees how important they are to the success of the organization. Use any one of the various Sollah Interactive short video programs (a SMART-START™ or meeting opener).

    #100 ID:460 Topic: Energizer or Team Builder Learning Paths: Leadership, Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Energizer, Discussion Trigger