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Results for Keywords: professionalism Topic: Professionalism

  • Courage 2 Coach™ - Coaching to Motivate

    When you've got one of those "problem child" situations, coaching's always the best option. It's best to use the same process. "This is the situation and this is what I expect." This video helps reinforce the way to coach and motivate.

    #121 ID:1725 Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned
  • Courage 2 Coach™ - Coaching to Specific Issues

    Attitude problem. How do we deal with someone who's going 100 miles an hour in the right direction, doing a good job, while royally ticking off co-workers or customers in the process? Coaching of course! Here's a powerful short video on making the most of motivating a good employee.

    #122 ID:1726 Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned
  • Create a Probe from a Job Task

    Example of interview question and candidate response to prompt probing question

    #123 ID:445 Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Leadership, Professionalism Closed Captioned
  • Did You Hear About...?

    How many times have you found out something about somebody you work with and - you don't mean to – but you start treating the person differently. Believe it or not, that could end up being a bad thing. Gossip in the workplace usually ends up bad...for everyone.

    #124 ID:1807 Topic: Discrimination Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Harassment, Professionalism Closed Captioned
  • Did You Hear About?

    Explains the impact of gossip in the workplace; gossiping about the mental condition of another employee

    #125 ID:122 Topic: Harassment Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing Other Topics: Compliance, Professionalism Closed Captioned
  • Did You Read That Story in the Paper?

    Reacting to a disturbing performance review with veiled threats

    #126 ID:52 Topic: Compliance Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Harassment, Leadership, Professionalism Closed Captioned
  • Diversity 101 - Merge Ahead™

    Organizational diversity includes work habits and values that are affected by time zone differences, commuting patterns, virtual teams and geographic distance. This can be a significant challenge when organizations merge, especially when they’re in different locations.

    #127 ID:1700 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Professionalism, Inclusion, Respect, Workplace Civility Closed Captioned
  • Diversity 101 - Seriously, At Work?™

    Gender and gender identity continue to present significant challenges due to strongly held traditions, beliefs and values. We need to be sure to watch out for double standards - such as, norms or “rules” applied to some groups and not to others.

    #128 ID:1716 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Professionalism, Inclusion, Respect, Unconscious / Hidden Bias, Workplace Civility Closed Captioned
  • Diversity 101 - Spreading Rumors™

    Spreading false information or accusations concerning employees may be a violation of organization policy. Employees that engage in this type of behavior could have a disruptive effect on relationships at work and it could be seen as contributing to possible harassment or a hostile work environment.

    #129 ID:1717 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Professionalism, Inclusion, Respect, Workplace Civility Closed Captioned
  • Diversity 101 - That Wasn't Funny™

    Sometimes we may think it is okay to tell jokes about our own group or about other groups when we think no one will be offended. The problem is some jokes may cross the line between what’s okay and what may be a violation of a policy or work rule. Even if you are on a break...

    #130 ID:1727 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Professionalism, Inclusion, Respect, Workplace Civility Closed Captioned
  • Diversity 101 - The "PC" Police are Here™

    We’ve probably all heard expressions that seem harmless. But the truth is their effects can be very destructive. And when we have to let a co-worker - maybe someone we've worked with for years - know that he or she has said something that's causing a lot of friction - it can be a real challenge because it's easy to fall into sarcasm.

    #131 ID:1720 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Professionalism, Inclusion, Respect, Unconscious / Hidden Bias Closed Captioned
  • Don't Sweat It

    Handling reports of violations (confidential information).

    #132 ID:33 Topic: Ethics Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Compliance, Leadership, Professionalism Closed Captioned
  • Dream It!

    If we want to tap into the power of motivation as adults, we have to give ourselves permission to dream again. This video clip explains the power of having a dream - the motivating factor of dreaming for excellence.

    #133 ID:1838 Topic: Motivation Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Professionalism Closed Captioned
  • Evaluating The Three-Dimensional Interview

    Explanation of how to evaluate capability,commitment and culture fit in a three-dimensional interview

    #134 ID:349 Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Change, Professionalism Closed Captioned
  • Everybody Wins: How to Turn Conflict into Collaboration™

    Improve productivity by turning conflict in to collaboration.

    #135 ID:79 Topic: Interpersonal Skills Learning Path: Personal Performance Type: Off-The-Shelf Video Programs Suggested Industry Usage: Industrial & Manufacturing, Office & General, Government Other Topics: Communication, Diversity, Management, Professionalism Closed Captioned
  • Exactly Who We Want...

    This vignette provides a good example of discriminating against certain genders and nationalities during the hiring process.

    #136 ID:813 Topic: Discrimination Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Harassment, Professionalism, Respect Closed Captioned
  • Fearless Facilitation! How to Lead Effective Meetings™

    Just say "NO" to boring and unproductive meetings. Turn your meeting leaders into Fearless Facilitators! They’ll learn how to bring a laser-like focus to every agenda, handle disruptions with ease and condense a week’s worth of meetings into a single session. Fearless Facilitators expertly foster participation and make any group session more productive.

    #137 ID:428 Topic: Communication Learning Paths: Leadership, Personal Performance Type: Off-The-Shelf Video Programs Suggested Industry Usage: Office & General, Government Other Topics: Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Fearless Facilitation!: How to Lead Effective Training

    This program builds the confidence, poise, knowledge and skills demonstrated by facilitators who are exceptionally competent. Participants will learn how to generate quality discussions, make smooth transitions between activities and manage disruptive behaviors. Organizations will benefit by having facilitators who increase the value of their training sessions, thus building the skills of associates.

    #138 ID:436 Topic: Communication Learning Paths: Leadership, Personal Performance Type: Off-The-Shelf Video Programs Suggested Industry Usage: Office & General, Government Other Topics: Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Flashbulbs Were Blue?

    This vignette shows possible age discrimination even when both employees involved are 40 years of age or older.

    #139 ID:816 Topic: Discrimination Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Professionalism, Respect Closed Captioned
  • FMLA - Informing Employees of Their Rights & Policies

    As a manager, you've got several responsibilities when it comes to the FMLA. Things like making sure your people understand their rights and responsibilities under the law; making sure they understand your organization's policies - just to name a few.

    #140 ID:1535 Topic: Compliance Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Management, Professionalism Closed Captioned