Search TAG® Library (196 Assets Found)

Results for Keywords: leading Topic: Leading

  • TrainingBriefs™ Leading Is A Commitment
    New eLearning Course

    New Micro-Learning! You won't become a leader because it's logical that you do, or because the company demands that you become a leader, or because it's a new way to get you people to work harder. Forget it! Leadership is too big a commitment, and too big a change from the way you’re used to working. You will only become a leader if you are first convinced it's in your personal best interests to do so.

    #1 ID:2180 Topic: Leading Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Management Course Level: Intermediate Seat Time: 5 Minutes
  • TrainingBriefs™ Leading Others
    New eLearning Course

    New Micro-Learning! We all know excellent leaders. We marvel at their skills. We trust them and willingly follow them. And, they lead our organizations and us to extraordinary success. So, what is it about them that’s so great?

    #2 ID:2152 Topic: Leading Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Management, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Leading to Engage Others
    New eLearning Course

    New Micro-Learning! In this course, we will take a look at three fundamental ways leaders enroll followers, and how only one really works. We will also look at how leaders capture the attention of their followers to take the journey to a better place by ensuring they know how much better it is then where they are now.

    #3 ID:2179 Topic: Leading Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Management Course Level: Intermediate Seat Time: 6 Minutes
  • Leading to PREVAIL™ (for Managers)

    The preparation you take now – and the steps you help others around you take – will help increase the chances of prevailing during an active shooter situation. By taking a few minutes to train your team for one of these events, you help them know what to do in the very unlikely event that it actually happens. The exact same thing holds true when preparing for an active shooter event.

    #4 ID:1979 Topic: Armed Intruder/Active Shooter Learning Paths: Ethics & Compliance, Workplace Safety Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Workplace Violence Prevention, Workplace Safety & Awareness, Emergencies & Evacuation Closed Captioned
  • Managing Generation Y: Leading Our Future™ - Advantage eLearning

    There are now four generations in the work place. Each generation thinks, votes, buys, communicates, and interacts differently. This new eLearning course teaches managers how to communicate, coach, and lead Generation Y employees, the newest generation of people entering our workforce.

    #5 ID:1212 Topic: Management Learning Path: Diversity, Inclusion & Respect Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism, Inclusion, Respect, Generational Challenges Course Level: Intermediate Seat Time: 30 Minutes
  • Article: Leading with Heart

    What does it mean to lead with heart, and why is this important? We see signs all around of us of what happens when we fail to lead with heart. We end up fighting wars…we neglect those in need… we pollute our environment.

    #6 ID:1512 Topic: Leadership Learning Path: Leadership Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Professionalism
  • Peer Today, Boss Tomorrow™: Navigating Your Changing Role

    Help newly promoted managers/supervisors navigate their changing roles and have immediate impact! Climb in the proverbial camper for an enlightening road trip with five friends who share experience and insights about making successful transitions from peer to boss.

    #7 ID:248 Topic: Leading Learning Path: Leadership Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism, New Supervisor Closed Captioned
  • TrainingBriefs™ Accentuate the Positive
    New eLearning Course

    New Micro-Learning! For many leaders, their focus is typically upon when the mark is being missed. In most organizations, considerable energy and attention are invested in what’s off track as opposed to what’s working well and that is what this module is all about, accentuating the positive.

    #8 ID:2174 Topic: Leading Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Motivation, Leadership, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Building Trust
    New eLearning Course

    New Micro-Learning! To build relationships you have to start by building trust. And that doesn't just happen... you have to work on it. You need to show your people that they can trust you and depend on you. If your employees see you right there with them, doing the job with them and working with them in a way that builds that trusting bond, they're going to trust you.

    #9 ID:2181 Topic: Leading Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Management, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Combine Your Strengths
    New eLearning Course

    New Micro-Learning! Extraordinary leaders understand that it's the combination of strengths that produces exponential results. It is these results that result in extraordinary leadership. This course takes a look at easy-to-understand steps to maximizing your leadership skills.

    #10 ID:2185 Topic: Leading Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Leading Course Level: Intermediate Seat Time: 6 Minutes
  • TrainingBriefs™ Focus on Your Strengths
    New eLearning Course

    New Micro-Learning! This course focuses on the energy that should be spent exploiting our strengths instead of focusing our energy on our weaknesses. As you complete this quick course, ask yourself in what areas do I want to be recognized as outstanding?

    #11 ID:2188 Topic: Leading Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Management Course Level: Intermediate Seat Time: 6 minutes
  • TrainingBriefs™ Indirect Leadership Development
    New eLearning Course

    New Micro-Learning! This quick course focuses on a better and faster way to achieve your leadership development goals by tapping into competency companions. Remember... “the fastest way to becoming extraordinary isn't always a straight line.”

    #12 ID:2175 Topic: Leading Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Leadership, Management, Learning Reinforcement Course Level: Intermediate Seat Time: 5 minutes
  • TrainingBriefs™ Professional Leadership
    New eLearning Course

    New Micro-Learning! A manager must base their professional leadership on their personal values. That's why every leader in history has done the things that they do: to promote their personal values. That's the big perk of leadership.

    #13 ID:2176 Topic: Leading Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Management, Learning Reinforcement Course Level: Foundational Seat Time: 9 Minutes
  • TrainingBriefs™ Redirection
    New eLearning Course

    New Micro-Learning! Discipline should be a last resort. It’s negative and often leads to separation. Redirecting behavior is positive, forward-thinking, and often leads to success. Before you give a reprimand—think! In many cases an employee needs to be redirected rather than reprimanded.

    #14 ID:2195 Topic: Leading Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Leadership, Management Course Level: Foundational Seat Time: 5 minutes
  • TrainingBriefs™ There’s No “I” in Team
    New eLearning Course

    New Micro-Learning! Most people don’t intentionally come to work with a bad or difficult attitude. The problem is a lot of people don’t understand - or they forget - how our attitudes affect the people around us. When these situations do arise, all it really takes is a gentle reminder that what they're doing has an impact on the rest of us.

    #15 ID:2203 Topic: Leading Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Leadership Course Level: Foundational Seat Time: 6 Minutes
  • Engagement Is...™
    New Asset

    Employee engagement is a workplace approach resulting in the right conditions for all members of an organization to give of their best each day, committed to their organization’s goals and values, motivated to contribute to organizational success, with an enhanced sense of their own well-being. This thought-provoking, powerful short video uses impactful imagery, video and music to encourage discussion on the importance of engaging your employees.

    #16 ID:2196 Topic: Leading Learning Path: Leadership Type: Discussion Generators Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Management, Learning Reinforcement
  • Discussion Card: Leadership
    New Asset

    Are you leveraging the true power of leadership within you team? With your employees? Being a good leader isn't rocket science, but it takes skill... and patience... and practice. These easy-to-use cards provide a simple model (L.E.A.D.E.R.) along with thought-provoking questions on better understanding what it takes to truly lead. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

    #17 ID:2147 Topic: Leading Learning Path: Leadership Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Management, Teamwork, Communication & Influencing, Learning Reinforcement
  • Discussion Card: ATTITUDE! Producing Positive Results

    We've all faced a difficult employee. Tackling tough situations often means taking a step back and thinking through the issue. Remember, conflict can be reduced and misunderstandings addressed or prevented when we take the time to deal with a bad attitude . These easy-to-use cards provide a simple model (A.T.T.I.T.U.D.E.) along with thought-provoking questions to create a respectful flow of communication - helping leaders, managers and supervisors address individual or team attitude issues. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

    #18 ID:2096 Topic: Leading Learning Paths: Leadership, Personal Performance Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Management, Team Builder or Retention Aid, Assessing Performance, New Supervisor, Learning Reinforcement, Emotional Intelligence
  • TrainingBriefs™ A Difference of Opinion

    New Micro-Learning! You may do a superb job of preparing for a meeting, running the meeting and even getting the best out of your team. However, it’s likely that you will encounter a challenge to your ability to stay on track by participants who express strong differences of opinion. If differences of opinion are not resolved effectively, a meeting can spin off track, become chaotic, and prevent the achievement of the meeting’s purpose and desired outcomes.

    #19 ID:2132 Topic: Leading Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Government Other Topics: Communication, Management, Meeting Preparation Course Level: Intermediate Seat Time: 6 Minutes
  • TrainingBriefs™ Accepting Your New Role

    New Micro-Learning! Being a manager, supervisor or team leader can be an extremely rewarding position. It also is challenging, and, at times, frustrating to be caught between your team and the management team you report to. In especially challenging times, keep in mind that you were selected because of your skills and potential that people higher up in the organization recognize in you.

    #20 ID:2129 Topic: Leading Learning Paths: Leadership, Personal Performance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Government Other Topics: Leadership, Management, Learning Reinforcement Course Level: Foundational Seat Time: 9 Minutes
  • TrainingBriefs™ Empowered Leadership

    New Micro-Learning! As a leader, your ability to manage workforce performance effectively is the single most important factor in attracting and retaining motivated, productive, and loyal employees. You may have taken the time to build great relationships with your employees. So, you might ask yourself, “How do I maintain those relationships on a daily basis?”

    #21 ID:2108 Topic: Leading Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, New Supervisor, Learning Reinforcement Course Level: Intermediate Seat Time: 5 Minutes
  • Got Leadership?™ Now I’m the Manager…

    Congratulations! Being a supervisor/manager can be an extremely rewarding position. It also is challenging, and, at times, frustrating to be caught between your team and the management team you report to. In especially challenging times, keep in mind that you were selected because of your skills and potential that people higher up in the organization recognize in you. So, take a deep breath and get ready to learn more about the exciting challenges you have ahead.

    #22 ID:1400 Topic: Leading Learning Path: Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Leadership, Management Course Level: Intermediate Seat Time: 12 Minutes
  • Peer Today, Boss Tomorrow™ (Advantage eLearning Course)

    Ease the transition for new supervisors with this interactive eLearning program. Ideal to use within the first 30-60 days of entering their new role. This highly engaging course can also be used with existing managers/supervisors who were never appropriately trained on their responsibilities.

    #23 ID:951 Topic: Leading Learning Path: Leadership Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism, New Supervisor, Onboarding Course Level: Advanced Seat Time: 45 Minutes
  • Credibility Is...™

    Credibility is being aware of how we impact others. Building trusting relationships. Meeting deadlines...being responsive...having integrity. This thought-provoking, powerful short video uses impactful imagery, video and music to encourage discussion on the importance of credibility in the workplace.

    #24 ID:2009 Topic: Leading Learning Paths: Leadership, Personal Performance Type: Discussion Generators Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Management, Professionalism
  • Article: Promote Wisely

    We often do this dumb thing in corporations. We want to recognize employees who do brilliant technical work, so we reward them with our plum management jobs. Sure, sometimes these people are brilliant managers, too. Far too often they end up cutting a destructive Tasmanian Devil-like swath through the organization as they spin their way up the corporate ladder.

    #25 ID:1505 Topic: Leading Learning Path: Leadership Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Management, Professionalism, Training Activities
  • Peer Today, Boss Tomorrow™ Board Game

    A fun and interactive way to help new managers promoted from within get up to speed fast.

    #26 ID:895 Topic: Leading Learning Path: Leadership Type: Tools & Take Aways Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism Seat Time: 15-45 Minutes
  • TrainingBriefs™ The Benefits of Leadership
    New eLearning Course

    New Micro-Learning! Leadership isn't well understood by most managers and they may perceive it as something that they can't do, are uncomfortable doing, or that has no benefit to them. During this short course, you will learn about the benefits of making the transition from manager to leader.

    #27 ID:2171 Topic: Leadership Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Leading, Learning Reinforcement Course Level: Intermediate Seat Time: 5 Minutes
  • TrainingBriefs™ The Leadership Difference
    New eLearning Course

    New Micro-Learning! Leading others starts with your own values. The biggest difference between leaders and non-leaders is a leader’s level of self-awareness — a leader knows who they are. Leaders are hyper-aware of what’s important to them — they can put a name to their core values.

    #28 ID:2173 Topic: Leadership Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Leading, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ What’s With the ‘Tude?
    New eLearning Course

    New Micro-Learning! We can't make someone change his or her attitude. But we can choose how we react. That's why the solution starts with us. We owe it to ourselves to help create an environment where everyone respects each other, so we can get things done that need to get done. A big part of that is learning how to deal with difficult attitudes.

    #29 ID:2197 Topic: Leadership Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Management, Leading Course Level: Foundational Seat Time: 5 Minutes
  • Case Study & Branching Exercise: Goal Setting (Manager)
    New Asset

    You are a new manager in the organization. A few weeks ago, you asked your employees to begin thinking about individual and department goals for the next year. When you reviewed their submitted goals, you were disappointed by the general lack of enthusiasm and creativity of the group. What do you do? Kick start a great discussion with this case study and branching exercise.

    #30 ID:2145 Topic: Goals and Goal Setting Learning Path: Leadership Type: Case Studies Other Topics: Leadership, Management, Discussion Trigger, Leading, Learning Reinforcement
  • Case Study & Branching Exercise: Highly Critical (Manager)
    New Asset

    You are a manager of a large division. One of your best performing employees has a reputation for being highly critical of her co-workers. She criticizes the competency of other team members, how many hours they work compared to her, and how much time they spend socializing on the job. What do you do? Kick start a great discussion with this case study and branching exercise.

    #31 ID:2144 Topic: Leadership Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Discussion Trigger, Leading, Learning Reinforcement, Emotional Intelligence
  • Case Study & Branching Exercise: Overwhelmed! (Manager)
    New Asset

    You are the manager of a large department. Recently, you have become concerned one of your high-performing employees may be overwhelmed by his growing workload. What do you do? Kick start a great discussion with this case study and branching exercise.

    #32 ID:2143 Topic: Leadership Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Discussion Trigger, Leading, Personal Improvement
  • Taking TIME to Lead™

    As a supervisor or manager, you’re responsible for yourself and others. Your role is vital to the success of the organization. Your leadership impacts morale, teamwork, collaboration, respect, inclusion, innovation, quality… and the list goes on... This powerful course provides an effective model for leading through workplace issues and conflict.

    #33 ID:2103 Topic: Conflict Resolution Learning Path: Leadership Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Management, Leading Course Level: Intermediate Seat Time: 25 Minutes
  • Myth: I Don't Know How to Do It

    The perspective that leaders can identify their core values and make daily decisions based on them.

    #34 ID:62 Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Change, Communication, Motivation, Professionalism, Leading Closed Captioned
  • Myth: I Don't Need to Be a Leader

    The perspective that as a leader you promote and protect your own values.

    #35 ID:61 Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Change, Communication, Motivation, Leading Closed Captioned
  • Bury My Heart at Conference Room B™

    Bury My Heart at Conference Room B™ is like no other leadership approach you’ve seen. First of all, the thing actually works! Secondly, it’s deeply empathic to the real world of today’s manager. Help managers better engage a cynical workforce!

    #36 ID:65 Topic: Leadership Learning Path: Leadership Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Communication, Motivation, Professionalism, Leading Closed Captioned
  • A Real Team Player. Not! (Healthcare)

    When someone on the team is a hold out, their LACK of involvement stands out like a bad actor in a good movie. Everybody sees it. It affects the whole team's attitude. That isn’t good.

    #37 ID:2121 Topic: Personal Improvement Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Government Other Topics: Communication, Management, Coaching & Mentoring, Leading, Emotional Intelligence Closed Captioned
  • Change Is Not in My Vocabulary (Healthcare)

    Every once in a while, you'll run into someone who thinks change is a four-letter word. They get so wrapped up in their own way of doing things that they can't - or won't - see that there might be a better way.

    #38 ID:2122 Topic: Change Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Government Other Topics: Communication, Management, Coaching & Mentoring, Leading, Personal Improvement, Emotional Intelligence Closed Captioned
  • Myth - Leadership Is Just One More Thing I Have to Do.

    The perspective that leadership is a benefit, not a burden. You'll be enlightened on commonly held leadership myths.

    #39 ID:58 Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Motivation, Professionalism, Leading Closed Captioned
  • Myth: I Wasn't Born a Leader

    The perspective that leaders become leaders by doing the things leaders do, not because they are born leaders.

    #40 ID:59 Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Motivation, Professionalism, Leading Closed Captioned
  • Myth: I'm Not Getting Leadership Myself

    The perspective that leadership happens to you when you understand your personal values and how to engage others in supporting them.

    #41 ID:60 Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Motivation, Professionalism, Leading Closed Captioned
  • Myth: My People Don't Care About My Values

    The perspective that people will care about their leader's core values because they will be essential to their own survival in the organization.

    #42 ID:63 Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Change, Communication, Motivation, Professionalism, Leading Closed Captioned
  • Bury My Heart in Conference Room B™ (eLearning Classic)

    Many feel they can manage, but few were born to lead! Leadership is the key! But... there is more methodology, misdirection and generalized academic babble about the concept of leadership than almost any business subject out there. This course tackles the myths of leadership!

    #43 ID:1820 Topic: Leadership Learning Path: Leadership Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Management, Leading Course Level: Foundational Seat Time: 40 Minutes
  • TrainingBriefs™ Dealing with Unprofessional Behavior

    New Micro-Learning! This module emphasizes the role of coaching in creating successful outcomes when dealing with an employee’s unprofessional behavior. Making time for coaching has several benefits such as increased productivity, improved well-being and expanded employee effectiveness.

    #44 ID:2082 Topic: Leadership Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Government Other Topics: Professionalism, Coaching & Mentoring, Leading, Meeting Preparation, Learning Reinforcement Course Level: Intermediate Seat Time: 5 Minutes
  • TrainingBriefs™ Listening to Our Employees

    New Micro-Learning! Listening to your employees is absolutely critical in creating a highly motivated, committed, and fully-engaged work environment. In this course, we'll take a look at an example of this type of situation and spend some time talking about what we, as managers and leaders, should do to ensure that we are always approachable.

    #45 ID:2019 Topic: Communication Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Professionalism, Leading, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Setting Your Team Up for Success

    New Micro-Learning! Even the most talented teams don’t start out as high performing. There are several steps you can take as a manager to set your team up for success and create a work environment that values teamwork and collaboration over grandstanding and competition.

    #46 ID:2084 Topic: Teamwork Learning Paths: Leadership, Personal Performance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Industrial & Manufacturing, Office & General, Government Other Topics: Leadership, Conflict Resolution, Leading, Learning Reinforcement Course Level: Foundational Seat Time: 7 Minutes
  • TrainingBriefs™ The Competitive Advantage of Diversity & Inclusion

    New Micro-Learning! Diversity within your organization and teams is a given. It simply exists. But… creating an inclusive team environment that values diversity helps you achieve your organization’s goals – both cultural and financial!

    #47 ID:2086 Topic: Diversity Learning Paths: Diversity, Inclusion & Respect, Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Inclusion, Respect, Leading, Hiring & Recruiting, Learning Reinforcement Course Level: Intermediate Seat Time: 5 Minutes
  • Got Leadership?™ Communication Skills for New Supervisors

    Good communication skills are vital to being an effective leader. They are especially important when discussing issues affecting performance or work rules with employees. This course provides the tools for handling potentially difficult conversations with employees. It will also help you establish the boundaries that all (especially new) supervisors need to establish.

    #48 ID:1485 Topic: Communication Learning Path: Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Leadership, Management, Professionalism, Leading Course Level: Foundational Seat Time: 15 Minutes
  • Got Leadership?™ Tackling Team Pitfalls

    Being a successful manager requires being able to juggle numerous work priorities while keeping your balance. By the end of this module, you will be able to identify unprofessional behavior in the workplace, management responsibilities for establishing and maintaining a respectful workplace, and respond to unprofessional behavior and inappropriate conduct by using effective communication methods.

    #49 ID:1491 Topic: Teamwork Learning Path: Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Communication, Interpersonal Skills, Management, Respect, Leading Course Level: Intermediate Seat Time: 15 Minutes
  • Got Leadership?™ Taking Personal Responsibility

    As a professional in today’s workplace, you are expected to deliver results and work effectively with others, regardless of obstacles you may discover. Not always an easy task! In this module, you will learn one of the most important lessons for career success – taking personal responsibility for your actions and behaviors on the job.

    #50 ID:1395 Topic: Leadership Learning Path: Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Management, Professionalism, Leading Course Level: Intermediate Seat Time: 15 Minutes
  • Discussion Card: Nonverbal Communication

    Did you know that 55% of communication with others happens without words? That means your body language is key in your daily conversations. These easy-to-use cards provide a simple model (W.A.T.C.H.) along with thought-provoking questions to help learners understand the importance of nonverbal communication - helping leaders, managers and supervisors address individual or team issues. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

    #51 ID:2097 Topic: Communication Learning Paths: Leadership, Personal Performance Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Teamwork, Leading, Training Activities, Communication & Influencing, Learning Reinforcement
  • Bury My Heart at Conference Room B - Program Opening

    Introducing pervasive myths that get in the way of true leadership.

    #52 ID:57 Topic: Leadership Learning Path: Leadership Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Motivation, Professionalism, Leading Closed Captioned
  • Bury My Heart at Conference Room B - Program Wrap Up/Close

    Perspective on the difference between a manager's responsibility to the organization and the leader's responsibility to himself or herself.

    #53 ID:64 Topic: Leadership Learning Path: Leadership Type: Video Summary Suggested Industry Usage: Office & General Other Topics: Change, Communication, Motivation, Leading Closed Captioned
  • Bury My Heart at Conference Room B™ Self Study Program

    See the "Bury My Heart" video in self-study format. This program pauses during sections of the video to allow users to reflect on the leadership topic and answer questions.

    #54 ID:924 Topic: Leadership Learning Path: Leadership Type: Self-Study Programs Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Motivation, Professionalism, Leading
  • Dealing with the Difficult Employee

    Explore behaviors often defined as "difficult" and the causes of those behaviors. Examine ways to lead through those difficult behaviors. Understand how these behaviors tie to performance management.

    #55 ID:800 Topic: Interpersonal Skills Learning Path: Leadership Type: eLearning - Advantage Suggested Industry Usage: Office & General Other Topics: Communication, Interpersonal Skills, Leadership, Conflict Resolution, Teamwork, Leading, Problem Resolution Course Level: Intermediate Seat Time: 40 minutes
  • ATTITUDE!™ - Resolving Difficult Situations in the Workplace (Healthcare Version)

    When it comes to working with others, there are always going to be people who don't have the same way of looking at things that we do. That's reality. The question is - how do we deal with them so that we get done what we need to get done... and keep our sanity at the same time? This program helps employees and leaders use emotional intelligence skills to recognize the characteristics of difficult attitudes in today’s diverse workforce and sort out the problems when they arise.

    #56 ID:2094 Topic: Leadership Learning Paths: Leadership, Personal Performance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Government Other Topics: Communication, Management, Coaching & Mentoring, Personal Improvement, Emotional Intelligence Closed Captioned
  • ATTITUDE!™ Resolving Difficult Situations in the Workplace

    Powerful tools to fix everyday workplace issues! Let's be honest, nobody likes to deal with a difficult attitude... In fact, most of us would rather sit in a dentist's chair before we'd confront one of those bad apples who are making our lives miserable at work. But did you ever stop to think about what kind of price we're paying for that self-imposed misery? This program helps employees and leaders use emotional intelligence skills to recognize the characteristics of difficult attitudes in today’s diverse workforce and sort out the problems when they arise.

    #57 ID:2093 Topic: Leadership Learning Paths: Leadership, Personal Performance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Management, Coaching & Mentoring, Personal Improvement, Emotional Intelligence Closed Captioned
  • Peer Today, Boss Tomorrow™: Navigating Your Changing Role (eLearning Classic)

    Help new managers promoted from within get up to speed fast. This course presents four proven strategies that will help new supervisors navigate changing relationships and prepare for the most difficult situations they’re likely to encounter as they assume their new role. Key strategies, activities and practical suggestions make this program an excellent choice for organizations that promote from within or train new supervisors regularly.

    #58 ID:678 Topic: Management Learning Path: Leadership Type: eLearning - Classic Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism, New Supervisor, Onboarding Course Level: Foundational Seat Time: 30 - 45 minutes
  • The Courage to Coach™: A Common Sense Approach to Confronting Tough Employee Performance Situations

    This eLearning course is designed to help you, as a manager, recognize the most common workplace coaching situations, get the situation under control and on the right track and effectively coach your employees to increase performance.

    #59 ID:696 Topic: Leadership Learning Path: Leadership Type: eLearning - Classic Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Sales & Service, Professionalism Course Level: Foundational Seat Time: 30 - 45 minutes
  • Leadership 101

    Learners taking this course will quickly understand that leadership is the willingness and ability to influence those around them at all levels. They will also explore different methods for being more influential and identify leadership behaviors in a variety of situations. This course also helps learners determine ways to develop committed team members; and develop vision, mission and goal statements.

    #60 ID:888 Topic: Leadership Learning Path: Leadership Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Coaching & Mentoring, New Supervisor, Onboarding Course Level: Intermediate Seat Time: 35 Minutes
  • Managing Generation Y: Recruit, Engage, Retain™: An Advantage eLearning Course

    With four generations in the workforce today, there are both challenges and opportunities to working on multi-generational teams. This course will help you understand how to recruit, engage, and retain Generation Y, the next generation of people entering our workforce.

    #61 ID:1230 Topic: Management Learning Path: Diversity, Inclusion & Respect Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Diversity, Interpersonal Skills, Leadership, Inclusion, Generational Challenges Course Level: Intermediate Seat Time: 30 Minutes
  • Transition to Boss Is...™

    Stimulate discussion about new managers/supervisors accepting their new role, establishing clear boundaries, communicating and taking action. This thought-provoking, powerful short video uses impactful imagery, video and music to inspire and stimulate discussion about new supervisors within your organization.

    #62 ID:1417 Topic: Leadership Learning Paths: Leadership, Personal Performance Type: Discussion Generators Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Management, Professionalism, Learning Reinforcement
  • Unconscious Bias Is...™ (Manager Version)

    Much of our learning takes place at an unconscious level - hence the term “unconscious” or "hidden" bias. Managing others to be self-aware and willing to engage fellow employees, customers and vendors when bias is unintentionally implied or expressed is key to better resolving problems and promoting more effective working relationships.

    #63 ID:1642 Topic: Unconscious / Hidden Bias Learning Path: Diversity, Inclusion & Respect Type: Discussion Generators Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity, Leadership, Management, Inclusion, Learning Reinforcement
  • TrainingBriefs™ Leveraging the Power of Emotional Intelligence
    New eLearning Course

    New Micro-Learning! Emotional intelligence is the capability to identify and manage one's own emotions, as well as the emotions of others. Leveraging the power of emotional intelligence helps a person guide their thinking and behavior, and then manage and/or adjust emotions to adapt to environments or achieve one's goal(s).

    #64 ID:2137 Topic: Collaboration Learning Paths: Leadership, Personal Performance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Leadership, Management, Emotional Intelligence Course Level: Intermediate Seat Time: 7 Minutes
  • PREVAIL!™ Armed Intruder Preparedness & Response Training (Advantage Plus - Manager)

    Since the 1980’s, workplace violence has been recognized as a leading cause of occupational injury and mortality. Violence on the job manifests itself in many forms; from emotional abuse to bullying to assault and even homicide. PREVAIL!™ will help you - the manager/supervisor - better respond in violent situations involving an armed threat. The goals & objectives of this course provide you with information and strategies on recognizing and responding to the dynamic challenges and issues of violent incidents within the workplace.

    #65 ID:1829 Topic: Armed Intruder/Active Shooter Learning Paths: Ethics & Compliance, Workplace Safety Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Workplace Violence Prevention, Workplace Safety & Awareness Course Level: Intermediate Seat Time: 105 Minutes
  • Mentoring 201™ The Next Steps for Success (eLearning Classic)

    Mentoring 201 takes a closer look at some key elements of the mentor/mentee partnership. This course covers the following key points for a meaningful mentoring partnership: planning for a successful discussion, setting goals, identifying career paths and establishing development needs.

    #66 ID:2125 Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Leadership, Collaboration Course Level: Intermediate Seat Time: 25 Minutes
  • ATTITUDE!™ Resolving Difficult Situations in the Workplace (eLearning)

    Unless you're a psychologist, no one really likes to deal with a difficult attitude... If we're really truthful, most of us would rather walk on hot coals before we'd confront one of those bad apples who are making our lives miserable at work. But did you ever stop to think about what kind of price we're paying for that self-imposed misery? This interactive course helps by providing a 5-step process to tackling difficult situations.

    #67 ID:2099 Topic: Collaboration Learning Paths: Leadership, Personal Performance Type: eLearning - Classic Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Leadership, Emotional Intelligence Course Level: Foundational Seat Time: 40 Minutes
  • ATTITUDE!™ Resolving Difficult Situations in the Workplace for Healthcare (eLearning)

    Bad attitudes in the workplace can deteriorate morale, lower productivity, and increase costs. It doesn’t take much for a co-worker, supervisor, or even a patient to feel the negative effects from someone with a bad attitude. The good news is there is a process for dealing with these difficult people! The course will walk you through four scenarios, which demonstrate negativity problems and how to deal with them to improve results.

    #68 ID:2116 Topic: Collaboration Learning Paths: Leadership, Personal Performance Type: eLearning - Classic Suggested Industry Usage: Healthcare Other Topics: Communication, Interpersonal Skills, Leadership, Conflict Resolution, Emotional Intelligence Course Level: Foundational Seat Time: 40 Minutes
  • Courage 2 Coach™ - (eLearning Classic)

    Effective coaching is the single most important factor in employee development today. Courage 2 Coach™ turns common sense into common practice with a four-step process that can be applied to any employee performance situation. This course walks each user through a realistic range of tough employee performance situations make this program ideal for organizations committed to supervisory success.

    #69 ID:1729 Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Interpersonal Skills, Management, Professionalism Course Level: Foundational Seat Time: 35 - 40 Minutes
  • Clarify

    The importance of clarifying how a change impacts everyone differently.

    #70 ID:258 Topic: Change Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Communicate about Change (Dramatic)

    How to ask for information to help feel comfortable with a change; dealing with a dress code change

    #71 ID:259 Topic: Change Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Once Upon a Leader™

    Reinforce timeless leadership principles with this animated video program.

    #72 ID:505 Topic: Leadership Learning Path: Leadership Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Office & General, Government Other Topics: Change, Diversity, Ethics, Motivation, Interpersonal Skills, Management, Professionalism Closed Captioned
  • Communicate Information

    Learn how to properly and appropriately communicate sensitive information (like layoffs) that impact a work team.

    #73 ID:244 Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Let's T.A.L.K.™:  Handling the Difficult Performance Appraisal

    Let’s T.A.L.K.™ is designed to assist managers and supervisors in dealing with difficult performance appraisal situations. The performance appraisal process is part of an ongoing, year-round process of giving constant feedback and support, making sure people know what is expected and setting goals for the future.

    #74 ID:698 Topic: Assessing Performance Learning Path: Leadership Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Leadership, Management, Conflict Resolution Course Level: Intermediate Seat Time: 40 Minutes
  • Clarify Change (Resolution)

    Using clarification techniques to feel comfortable with a change in process

    #75 ID:457 Topic: Communication Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare Other Topics: Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Take Action

    Example of how new managers/supervisors can earn credibility by admitting past mistakes and reviews four strategies to effectively make the transition from peer to boss.

    #76 ID:246 Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Change, Communication, Interpersonal Skills, Management, Professionalism Closed Captioned
  • Commit to Change (Dramatic)

    Dealing with the changes related to relocation; the importance of making a commitment to change.

    #77 ID:260 Topic: Change Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Let's T.A.L.K.™: Handling the Difficult Performance Appraisal

    Let's T.A.L.K. will change the minds of managers who dread the performance management aspect of their job. The T.A.L.K. approach makes appraisals easier and more effective, keeping the focus on work-related issues, not on personalities. Managers learn techniques to communicate expectations effectively and encourage top performers to do even better.

    #78 ID:217 Topic: Assessing Performance Learning Path: Leadership Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Professionalism Closed Captioned
  • The Courage to Coach (for Retail)

    Effective coaching is the single most important factor in employee development today. The Courage to Coach for Retail turns common sense into common practice with a four-step process that can be applied to any employee performance situation.

    #79 ID:503 Topic: Coaching & Mentoring Learning Path: Leadership Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Leadership
  • The Courage to Coach: A Common Sense Approach to Confronting Tough Employee Performance Situations™
    #80 ID:72 Topic: Leadership Learning Path: Leadership Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Communication, Sales & Service, Professionalism Closed Captioned
  • Whale Done!: The Power of Positive Relationships™

    Best-selling author Ken Blanchard shows how to improve workplace relationships and productivity by using the Whale Done!™ approach. Based on behavior-changing strategies developed at SeaWorld, Whale Done!™ offers a compelling message and memorable workshop tasks that will have an immediate and positive impact on your workplace.

    #81 ID:385 Topic: Leadership Learning Path: Leadership Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Office & General, Government Other Topics: Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism Closed Captioned
  • A Real Team Player. Not!

    When someone on the team is a hold out, their LACK of involvement stands out like a bad actor in a good movie. Everybody sees it. It affects the whole team's attitude. That isn’t good.

    #82 ID:2117 Topic: Personal Improvement Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Leadership, Management, Coaching & Mentoring, Emotional Intelligence Closed Captioned
  • Accept Your New Role

    Presents a misunderstanding between a new supervisor and a subordinate employee

    #83 ID:243 Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Change, Communication, Interpersonal Skills, Management, Professionalism Closed Captioned
  • Change Is Not in My Vocabulary...

    Every once in a while, you'll run into someone who thinks change is a four-letter word. They get so wrapped up in their own way of doing things that they can't - or won't - see that there might be a better way.

    #84 ID:2118 Topic: Change Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Leadership, Management, Coaching & Mentoring, Personal Improvement, Emotional Intelligence Closed Captioned
  • Courage 2 Coach™ - Coaching to Specific Issues

    Attitude problem. How do we deal with someone who's going 100 miles an hour in the right direction, doing a good job, while royally ticking off co-workers or customers in the process? Coaching of course! Here's a powerful short video on making the most of motivating a good employee.

    #85 ID:1726 Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned
  • I'm Not Signing That

    Handling a situation when an employee refuses to sign a performance appraisal

    #86 ID:212 Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General, Retail & Hospitality Other Topics: Communication, Professionalism Closed Captioned
  • It's Not My Fault

    Handling a performance discussion when an employee believes the information leading to a rating is biased; helping an employee take responsibility for his/her performance

    #87 ID:213 Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Communication, Professionalism Closed Captioned
  • Must Do's As a Mentor

    There are some "must do’s” that will help you be a successful mentor. Having an open communication channel between you and your mentee is a must!

    #88 ID:1958 Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Interpersonal Skills, Leadership, Professionalism, Collaboration Closed Captioned
  • Set Clear Boundaries

    Learn to effectively dismiss rumors and communicating a no favoritism policy - easing fears and issues across your team or group.

    #89 ID:245 Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • She's Good, But She Could Be Better

    Helping a top performer become even more effective and productive.

    #90 ID:214 Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General Other Topics: Communication, Professionalism Closed Captioned
  • Straight TALK™ - A Spotlight on Change in the Workplace

    As organizations change with increasing speed, so does the pace in which employees must respond. This new Straight TALK™ series focuses on common change management issues facing organizations today. Intended for managers and supervisors, this series gets straight to the point by providing easy-to-understand information - directly from Sollah's premiere subject matter experts.

    #91 ID:1363 Topic: Change Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism
  • The “Whatever” Co-Worker…

    Getting people to care about things they think are "no big deal" can be a dance. But when everybody gets on the same page - understands how important their own contribution is – it can be amazing what happens. More work gets done right the first time, and everybody feels good about making the effort.

    #92 ID:2120 Topic: Leadership Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Management, Professionalism, Coaching & Mentoring, Personal Improvement, Emotional Intelligence Closed Captioned
  • The “Whatever” Co-Worker… (Healthcare)

    Getting people to care about things they think are "no big deal" can be a dance. But when everybody gets on the same page - understands how important their own contribution is – it can be amazing what happens. More work gets done right the first time, and everybody feels good about making the effort.

    #93 ID:2124 Topic: Leadership Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Government Other Topics: Communication, Management, Coaching & Mentoring, Personal Improvement, Emotional Intelligence Closed Captioned
  • They're All Out to Get Me

    Handling a performance discussion when an employee believes a rating is unfair or biased

    #94 ID:211 Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General, Retail & Hospitality Other Topics: Communication, Professionalism Closed Captioned
  • What Does a Mentor Do?

    When an employee is new to the company, or even new to their role, there’s no substitute for the conversations and support that a mentor provides. Let’s face it, every job has a certain number of rules, processes, must dos and unwritten “ways of things” that, without you, your mentee would have to learn through experience.

    #95 ID:1956 Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • When They Just Don't Care

    Helping an employee overcome a lackadaisical attitude

    #96 ID:215 Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Professionalism Closed Captioned
  • Who Benefits from Mentoring?

    The advice and tips a mentor gives has a direct impact. Mentees benefit from the mentors experience. With a mentor on their side, they can learn the things that can help them get the new chapter in their career started on the right foot.

    #97 ID:1957 Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Courageous Change: Succeeding in a Changing World!

    Are you finding it challenging to overcome obstacles? Can you persevere during times of trial and difficulty? Almost every instance of leadership that pushes us toward progress involves change. This new eLearning course geared towards managers helps learners quickly understand and respond change in the workplace via the ACTION model.

    #98 ID:1081 Topic: Change Learning Path: Personal Performance Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Management Course Level: Intermediate Seat Time: 30 Minutes
  • I Wish My Manager Would Just...™ (eLearning)

    25,000 employees can't be wrong…when it comes to knowing what managers and supervisors can do to make their workplaces more productive, efficient and rewarding. Based on candid responses gathered in a large-scale, five-year survey, this course helps managers and supervisors consider the impact—positive and negative—that their management styles have on employees. It's a refreshing and honest look at the relationship between employees and managers.

    #99 ID:788 Topic: Leadership Learning Path: Leadership Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Professionalism Course Level: Foundational Seat Time: 10 Minutes
  • Once Upon a Leader™ - eLearning Classic

    The majority of challenges calling for leadership are everyday situations in our professional and personal lives. This new eLearning course delves into these challenges and how to overcome them.

    #100 ID:1071 Topic: Leadership Learning Path: Leadership Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Interpersonal Skills, Management, Professionalism Course Level: Foundational Seat Time: 25-30 Minutes