Search TAG® Library (145 Assets Found)

Results for Keywords: sales Topic: Sales

  • Whale Done! in Action - Program Introduction/Whale Done! Philosophy in Action: Build Trust,Accentuat
    #121 ID:386

    Introduces the Whale Done! philosophy of building positive relationships to turn your workplace into a place with a positive and passionate spirit

    Video Introduction Leadership Leadership, Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism

  • Whale Done! - Lapel Pins (10 pack)
    #122 ID:534

    Great as a training take away or reinforcement of the Whale Done!

    Tools & Take Aways Leadership Leadership, Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism

  • Whale Done! - Whale Tail Ink Pens (10 pack)
    #123 ID:540

    This simple "whale tail" black ink pen makes a great gift or prize for participants of the Whale Done!

    Tools & Take Aways Leadership Leadership, Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism

  • SMART-START™ Coaching: It Takes Work!
    #124 ID:501

    This brief, high-impact video uses inspirational quotes and thought-provoking statements, wrapped around music, visual images and graphics to enlighten your audience about coaching others.

    Meeting Openers Leadership Leadership, Change, Communication, Interpersonal Skills, Management, Sales & Service, Professionalism

  • She's Just a Kid
    #125 ID:417

    Stereotyping based on age.

    Video Vignettes Diversity, Inclusion & Respect Diversity, Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism, Inclusion, Respect, Unconscious / Hidden Bias

  • The Oh Series™ -  Everyday Ethics: Divide and Conquer
    #126 ID:1765

    Dividing up a sales territory to keep a competitor out of the bidding process is an example of an illegal bidding practice known as market division. This practice usually results in higher bid prices - hurting competition and consumers.

    Video Vignettes Ethics & Compliance Ethics, Compliance, Professionalism, Discussion Trigger, Onboarding

  • SafetyBytes® Electrical Safety: Using Portable Equipment
    #127 ID:1701

    Engineers, electricians, and other professionals work with electricity directly, including working on overhead lines, cable harnesses, and circuit assemblies. Others, such as office workers and sales people, work with electricity indirectly and may also be exposed to electrical hazards. In this SafetyBytes® lesson, we’ll discuss using portable equipment.

    eLearning - SafetyBytes® Workplace Safety Electrical Safety, Workplace Safety & Awareness, Safety Orientation Foundational 5 Minutes

  • TrainingBriefs™ Creating a Positive Customer Experience
    #128 ID:2107

    New Micro-Learning! Creating a positive customer experience requires flexibility. To gain and maintain customer loyalty, you must focus on active listening, demonstrate a positive attitude and be ready to solve problems.

    eLearning - TrainingBriefs™ Personal Performance Customer Service, Learning Reinforcement Foundational 5 Minutes

    New Course

  • Clarify Change (set-up)
    #129 ID:407

    Using clarification techniques to feel comfortable with a change in process

    Video Vignettes Personal Performance Communication, Interpersonal Skills, Leadership, Professionalism

  • Commit to Change (set-up)
    #130 ID:411

    How to gain commitment for a change

    Video Vignettes Personal Performance Communication, Interpersonal Skills, Leadership, Professionalism

  • Communicate about Change (resolution)
    #131 ID:410

    The importance of communication when dealing with change

    Video Vignettes Personal Performance Communication, Interpersonal Skills, Leadership, Professionalism

  • Communicate About Change (Set-Up)
    #132 ID:409

    The importance of communication when dealing with change.

    Video Vignettes Personal Performance Communication, Interpersonal Skills, Leadership, Professionalism

  • This Needs to Go Out Today
    #133 ID:113

    Offering internal customers solutions when their needs have not been met.

    Video Vignettes Personal Performance Customer Service, Communication, Interpersonal Skills, Professionalism

  • Where Are the Drop Cloths?
    #134 ID:115

    Handling interruptions effectively; putting your focus on the customer even when you're busy.

    Video Vignettes Personal Performance Customer Service, Communication, Interpersonal Skills, Professionalism

  • Glad I Could Help - Program Conclusion/Summary/Review
    #135 ID:118

    Summarizing key points of the "Glad I Could Help" approach to meeting customers' needs.

    Video Summary Personal Performance Customer Service, Communication, Interpersonal Skills, Professionalism

  • Johnny the Bagger® - Final Thought
    #136 ID:405

    How to provide service from the heart

    Video Summary Personal Performance Customer Service, Change, Communication, Motivation, Interpersonal Skills, Professionalism, Customer Service

  • Glad I Could Help - Opening Montage/Service Attitude Introduced
    #137 ID:108

    Introduce how a service representative's response is the key factor in creative a positive customer experience.

    Video Introduction Personal Performance Customer Service, Communication, Interpersonal Skills, Professionalism

  • Clarify Goals and Identify Concerns
    #138 ID:19

    The importance of knowing what you want to achieve in order to solve problems.

    Video Vignettes Personal Performance Interpersonal Skills, Change, Communication, Leadership, Communication & Influencing

  • The Oh Series™ -  Everyday Ethics: It's Expected
    #139 ID:1774

    While bribery may be more commonly accepted in some countries, people who work for U.S. companies and organizations are expected to adhere to U.S. anti-bribery laws regardless of the country in which they’re doing business.

    Video Vignettes Ethics & Compliance Ethics, Compliance, Professionalism, Discussion Trigger, Onboarding

  • The Oh Series™ -  Everyday Ethics: The Only Game In Town
    #140 ID:1769

    Forcing a customer to pay higher prices is known as price fixing by reducing supply. A price fixing conspiracy to reduce inventory in order to raise prices hurts the company and ultimately the customers - who end up paying higher prices.

    Video Vignettes Ethics & Compliance Ethics, Compliance, Professionalism, Discussion Trigger, Onboarding