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Open Mind, Open World: Improving Intercultural Interactions™ (Opening/Introduction)
Introduces five cultural continuums that impact how people from around the world interact and work together & introduces a four-step process for engaging in effective intercultural communication.
Program Introduction (from FOSA™ Documenting Discipline)
Handling performance problems and disciplining employees are major parts of every manager's or supervisor’s job. And when you think about it, disciplining employees is one of the most difficult parts of a manager’s job. This video provides a quick introduction to the FOSA™ process.
Program Introduction (T.I.M.E. Model)
People all seem to have one thing in common...They all have to deal with conflict...whether at work or at home. It’s a part of life. There is a simple, yet very effective way to deal with conflict. Use T.I.M.E. to your advantage.
The Extraordinary Leader - Program Introduction
Real people expressing concerns and insight into what it takes to become a leader
The Oh Series™ Everyday Ethics: Program Introduction
Ethical decisions creep up on us... sometimes daily. Using this program, you’ll not only be aware of and be able to recognize ‘sticky’ situations that can cause problems; you’ll be better prepared to do the right thing.
The Three Dimensional Interview - Program Introduction
Provides insight and introduces pertinent concepts on interviewing technique.
Understanding Unacceptable Work Behaviors
Provides a definition of the three types of unacceptable workplace behavior: unprofessional, prohibited & illegal.
Be S.A.F.E. (Not Sorry) - Program Conclusion
A review of what it takes to be safe in the workplace; the S.A.F.E. model explained.
Conflict 101™ - The Bottom Line
There’s no doubt that dealing with conflict is challenging but may not always be easy. But, it’s important to learn how-to-deal with “conflict” in a healthy and positive way.
Discipline & Termination: Three Actions for Keeping It Legal
A quick review of actions and tips that managers can take to keep discipline and termination actions legal.
Four Actions for Staying Out of Court (from Legal Briefs™ Harassment & Discrimination)
Working through legal landmines can be tough. Four key actions for staying out of a harassment & discrimination lawsuit are covered in this video.
How to Maintain Integrity Every Day (from Integrity Every Day)
Summarizes how to maintain integrity each and every day.
It's Our Job to Prevent Unacceptable Workplace Behavior
Review how to avoid unprofessional, prohibited and illegal behaviors that can lead to workplace harassment and discrimination.
Legal Briefs™ Recruiting and Hiring: Actions for Staying Out of Court
Reviews the actions for legal hiring practices.
Legal Briefs™ Workplace Privacy: Three Actions: Managing to Get It Right
Reviews the appropriate actions to handle workplace privacy.
Legal Briefs™ Workplace Violence: Three Action Steps to Keep the Workplace Safe and Stay Out of Court
Review of actions managers can take to prevent workplace violence and reduce liability.
Managing Generations - Program Closing/"Getting It Right Together!"/M.E.E.T. Model Review
Review of M.E.E.T. model and key points about generations working together for respect in the workplace.
Open Mind, Open World: Improving Intercultural Interactions™ (Program Summary)
Summarizes the five cultural continuums and the four-step O.P.E.N. communication process.
Review/Summary (from FOSA™ Documenting Discipline)
This video provides a quick synopsis of effectively using the FOSA™ process to tackle tough workplace issues. From facts, objectives, solutions and actions, the entire process is reviewed - with examples.
Summary (from ACTIONS Speak!™)
A quick summary of the program. Interviewing today is not just about gathering behavioral predictors. It includes respect and care for the person. So, for both you and the candidate, actions DO speak louder than words.