Search Video Library for: Spanish (NA)
Everyday Diversity™ Three Strikes
Everyone is a combination of the many things different aspects of our lives. Daughter, engineer, team lead, brother/sister, type A personality, lover of jazz, etc. How all of these come together in the workplace is unique to all of us. Building an inclusive workplace means that people can be authentic and feel that they belong.
Everyday Diversity™ The Assertive Salesperson
When we think about other people, we need to be aware of how bias may come into play. This is particularly true when the same behavior is seen as positive or negative depending on the gender of the other person. As we think about how to put awareness into action, we must watch the words we use to describe others and strive to be fair and equitable in our descriptions.
Everyday Diversity™ Are You Speaking English?
Providing customer service over the phone can be hard, particularly when someone has an accent that is hard to understand. While it can be frustrating not being able to communicate easily, the reality is that everyone in the world has an accent. We only notice it when we are speaking with people who don’t share our native language.
Everyday Diversity™ Difficult Name
We all know the dangers that come from making assumptions based on one aspect of a person - such as their name. People want to be seen as whole people and our name is just one part of who we are. This kind of bias can be very subtle and we may not even realize that it is being done. So, as we think about putting this into action, let’s support all of employees in the appropriate pronunciation of their names and to watching any biases that start from someone’s name.
Everyday Diversity™ Happy Holidays!
When the holiday season comes around, many people - by default - wish others a "Merry Christmas." But for people who don’t celebrate Christmas, this can feel disrespectful... and even rude. A key component of being respectful includes using appropriate holiday greetings during the holiday season.
Everyday Diversity™ Hijab
People often have different religious practices based upon their faith. Some of these practices include wearing something like a crucifix. For others, it means wearing a piece of attire such as a hijab. Today’s inclusive and respectful workplace culture means that the ability to practice your religion is open to you.
Everyday Diversity™ His Husband
There are still many stereotypes and prejudices about LGBTQ+ people - and this can often make it hard to come to work depending upon the attitudes and behaviors of co-workers. While we may not agree with every aspect of all of our co-workers, what we can agree on is that people need to be treated with respect and dignity.
Everyday Diversity™ I Can Hear You!
People with disabilities live normal happy lives and most of the time are very independent and self-sufficient. Don’t offend someone by assuming that they cannot do something or that they have to have your help, but be willing to offer if it is desired.
Everyday Diversity™ Mary the Dinosaur
We can make assumptions about people based on their age – younger people will be great with technology for example or anyone over the age of 25 will have a harder time adjusting to the software changes. But, assumptions like this can have a real-life impact on our work teams.
Everyday Diversity™ More Than Meets the Eye
How we present ourselves to the world is part of our personal choices. Some people prefer a laid back styles, some prefer a buttoned up conservative look. So long as people are within the dress code, what people are wearing is personal.
Everyday Diversity™ Speak English
Speaking in a foreign language can be tiring and more challenging. Being able to speak in a native language often makes things easier and quicker - especially when describing work or tasks. It can be easy to assume that when we hear people speaking a foreign language that they are speaking about us. Sometimes this also means that we feel left out of the conversation.
Everyday Diversity™ Taking Our Jobs!
Caring for ourselves and our families is something that everyone in the world worries about. And, immigrants are no exception of the rule. Often immigrants are willing to take jobs that other people find too hard or that they are willing to take because they have other opportunities. Other immigrants provide highly sought after skills and degrees that help companies to be successful. Helping immigrants to be successful at work helps everyone be a great part of a work team.
Everyday Diversity™ They Went to School...Where?
Bias and stereotypes can impact us in many ways... including assuming that just because someone didn’t go to prestigious university - they won’t be a great employee. So, when we are reviewing resumes for new hires, it is important to not let those biases keep us from seriously considering candidates for reasons like the school they attended.
Everyday Diversity™ We Need More Seats!
Cultural differences can impact how people perceive situations such as a visit to the doctor. For some cultures, this is seen as something an individual does, for other cultures, they see it as an important event which a good number of family members need to attend.
Everyday Diversity™ What Does a Girl Know?
Sometimes a department or field is dominated by one gender and it can be hard for people who aren’t that gender to be successful in that field - due to ingrained perceptions or long-standing stereotypes. Think male nurses... or female software developers.
Everyday Diversity™ What's His Problem Anyway?
When we think about people with a disability – we typically think about visible or mobility related disabilities. But, in reality, many disabilities are hidden. When someone asks for an accommodation – that is between them and their manager. It isn’t anyone else’s business.
A.C.T. with Integrity™: Real Situations for Discussion (Original)
Discrimination. Theft. Dishonesty. Are your employees prepared to face ethical issues and respond in ways that meet the high standards of your organization and adhere to the letter of the law? Equip employees to make the right choices in tough ethical situations.
Good People, Bad Choices - A Guide to Ethical Decision Making
Almost every day, we hear of an organization being accused of ethical misconduct. Nearly all of these organizations had a code of ethics, detailed policies and specific procedures. But it’s not the organization that behaved unethically; it was the i
Everybody Wins: How to Turn Conflict into Collaboration™
Deadlines, change, stress, miscommunication, confusion over responsibilities... there is no shortage of opportunities for conflict in the workplace. However, there is a loss of productivity when employees spend all their time dealing with conflict. This program teaches employees to take the initiative in resolving conflict with their coworkers and cooperating to find win/win solutions for most disagreements.
Must Do's As a Mentor
There are some "must do’s” that will help you be a successful mentor. Having an open communication channel between you and your mentee is a must!