Search TAG® Library (445 Assets Found)

Results for Keywords: management

  • Sharing the Load

    This case study helps with understanding the FMLA and the impact on your team. Scenario: You are a manager of a large department. One of your employees has filed for Family Medical Leave due to a sudden illness. You need to find a way to keep your team together and keep up with the work flow.

    #121 ID:652 Topic: Management Learning Paths: Leadership, Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Diversity, Professionalism, Inclusion, Respect
  • The ADA & Attendance

    This case study covers dealing with attendance and tardiness with an employee covered by the ADA and the other employees impacted.

    #122 ID:458 Topic: Management Learning Path: Ethics & Compliance Type: Case Studies Suggested Industry Usage: Office & General Other Topics: Communication, Compliance, Diversity, Harassment, Interpersonal Skills, Professionalism
  • The ADA and Disability Discrimination

    This case study covers the ADA and a case of being accused of not doing enough to accommodate an employee.

    #123 ID:459 Topic: Management Learning Path: Ethics & Compliance Type: Case Studies Suggested Industry Usage: Office & General Other Topics: Communication, Compliance, Diversity, Harassment, Professionalism
  • The Assistant

    Insubordination and unprofessional behavior

    #124 ID:664 Topic: Management Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Harassment, Interpersonal Skills, Professionalism
  • The High Performer

    Coaching high-performers who have trouble getting along with their co-workers

    #125 ID:624 Topic: Management Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism, Coaching & Mentoring
  • Article: Full Plate

    The constant pressure to do more with less can lead to worker burnout. Burnout happens when requests for our time and energy exceed our capacity to comply.

    #126 ID:1464 Topic: Management Learning Path: Leadership Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Professionalism
  • Supervisory Strength Assessment

    A very useful tool for assessing the relevant skills of your supervisors. This toll can also be used as a self-assessment or 360 degree assessment. The tool can be customized per your workplace needs.

    #127 ID:1537 Topic: Management Learning Path: Leadership Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Leadership, Discussion Trigger, Assessment
  • Work Tasks Priority List

    A simple tool to help employees and even new managers/supervisors log their tasks in order to understand and work on time management.

    #128 ID:1539 Topic: Time Management Learning Path: Leadership Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Management, Discussion Trigger, Culture Commitment
  • Drawing the Line: Creating a Harassment-Free Workplace™ (California Mgr/Sup Version)

    Completely Updated for 2019 Refresher Training! A detailed course on harassment prevention that addresses California AB1825, AB2053, SB396 and CA FEHA requirements. This course consists of 12 modules and is designed especially for supervisors & managers. Workplace bullying (abusive conduct) and gender discrimination are also discussed and addressed in this course.

    #129 ID:920 Topic: Harassment Learning Paths: Ethics & Compliance, Leadership Type: eLearning - Advantage Plus Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Management, Sexual Harassment, Discrimination, Abusive Conduct, Gender Identity Course Level: Intermediate Seat Time: Minimum 120 Minutes
  • ENOUGH!™ The Consequences of Sexual Harassment (eLearning for Managers)

    Understanding the deep consequences of workplace sexual harassment is paramount to preventing it. Managers and supervisors are held to a higher legal standard in sexual harassment cases. ENOUGH! is an interactive course providing the education, guidance and authority to help managers rise to the challenge of preventing, recognizing and reporting sexual harassment in the workplace. The active bystander concept is also covered. When it comes to workplace sexual harassment... enough is ENOUGH!

    #130 ID:2065 Topic: Sexual Harassment Learning Paths: Ethics & Compliance, Leadership Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Management Course Level: Foundational Seat Time: 55 Minutes
  • PREVAIL!™ Armed Intruder/Active Shooter Training (Advantage - Manager)

    You’re a leader within your organization. Others look to you as a mentor and guide - day to day … and especially in times of need. One of the times you may be asked to lead is when the unthinkable happens. The preparation you take now – and the steps you help others around you take – will help increase the chances of prevailing during an armed intruder/active shooter situation.

    #131 ID:1821 Topic: Armed Intruder/Active Shooter Learning Paths: Ethics & Compliance, Workplace Safety Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Workplace Violence Prevention, Workplace Safety & Awareness Course Level: Foundational Seat Time: 80 Minutes
  • ATTITUDE!™ - Resolving Difficult Situations in the Workplace (Healthcare Version)

    When it comes to working with others, there are always going to be people who don't have the same way of looking at things that we do. That's reality. The question is - how do we deal with them so that we get done what we need to get done... and keep our sanity at the same time? This program helps employees and leaders use emotional intelligence skills to recognize the characteristics of difficult attitudes in today’s diverse workforce and sort out the problems when they arise.

    #132 ID:2094 Topic: Leadership Learning Paths: Leadership, Personal Performance Type: Off-The-Shelf Video Programs Suggested Industry Usage: Healthcare, Government Other Topics: Communication, Management, Coaching & Mentoring, Personal Improvement, Emotional Intelligence Closed Captioned
  • ATTITUDE!™ Resolving Difficult Situations in the Workplace

    Powerful tools to fix everyday workplace issues! Let's be honest, nobody likes to deal with a difficult attitude... In fact, most of us would rather sit in a dentist's chair before we'd confront one of those bad apples who are making our lives miserable at work. But did you ever stop to think about what kind of price we're paying for that self-imposed misery? This program helps employees and leaders use emotional intelligence skills to recognize the characteristics of difficult attitudes in today’s diverse workforce and sort out the problems when they arise.

    #133 ID:2093 Topic: Leadership Learning Paths: Leadership, Personal Performance Type: Off-The-Shelf Video Programs Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Management, Coaching & Mentoring, Personal Improvement, Emotional Intelligence Closed Captioned
  • Drawing the Line: Creating a Harassment-Free Workplace™ (Standard)

    Completely Updated for 2019 Refresher Training! Managers must be able to recognize, even address and report harassment in an appropriate and timely manner. It’s their responsibility! To ensure effectiveness, this course goes beyond basic sexual harassment training to address multiple forms of unacceptable workplace behavior including discrimination, retaliation, bullying and other forms of harassment that may occur in your workplace.

    #134 ID:784 Topic: Harassment Learning Path: Ethics & Compliance Type: eLearning - Advantage Plus Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Management, Sexual Harassment, Discrimination, Abusive Conduct Course Level: Advanced Seat Time: 80 Minutes
  • The Right Side of the Line: The M.E.E.T. Resolution Module™

    Help managers meet federal compliance standards for harassment-prevention training.

    #135 ID:680 Topic: Harassment Learning Path: Ethics & Compliance Type: eLearning - Classic Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Compliance, Interpersonal Skills, Management, Professionalism Course Level: Intermediate Seat Time: 15 - 20 minutes
  • Conflict Clock: Taking T.I.M.E. to Resolve Conflict in the Workplace™ (Managers)

    As a supervisor or manager, your role is vital to the success of the organization. You can impact morale, teamwork, collaboration, respect, inclusion, innovation, quality…and the list goes on. Sometimes we forget this in the heat of conflict. Conflict Clock™ for managers will give you a quick reinforcement and a model for successfully resolving workplace conflict.

    #136 ID:1460 Topic: Conflict Resolution Learning Path: Leadership Type: Off-The-Shelf Video Programs Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Management, Professionalism Closed Captioned
  • Preventing Retaliation in the Workplace: Recognize. Respond. Resolve.™

    Unlawful retaliation can lead to time-consuming litigation and costly judgments. The courts continue to make it easier for employees to prevail in retaliation claims, and that means the risks—and your managers' responsibilities—will continue to grow. Reduce the risk of costly claims by preventing workplace retaliation.

    #137 ID:251 Topic: Compliance Learning Path: Ethics & Compliance Type: Off-The-Shelf Video Programs Suggested Industry Usage: Industrial & Manufacturing, Office & General, Government Other Topics: Communication, Harassment, Management, Professionalism Closed Captioned
  • Legal Briefs™ Family and Medical Leave Act

    The Family and Medical Leave Act (FMLA) provides employees with health problems and family challenges the opportunity to deal with those issues without having to worry about the impact on their careers. Managers and organizations need to be aware of the purpose and benefits of the FMLA and make sure they are correctly communicating and interpreting the law to employees.

    #138 ID:1560 Topic: Compliance Learning Paths: Ethics & Compliance, Leadership Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Leadership, Management, New Supervisor Course Level: Intermediate Seat Time: 30 Minutes
  • Preventing Retaliation in the Workplace: Recognize. Respond. Resolve.™ (Manager Version)

    Reduce the risk of costly claims by preventing workplace retaliation! This updated course helps inform managers on what retaliation is and why it is important for your organization to put practices in place to avoid this costly complaint.

    #139 ID:685 Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - Classic Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Communication, Harassment, Management, Professionalism Course Level: Intermediate Seat Time: 35 Minutes
  • Preventing Workplace Bullying: How to Recognize and Respond to Bullies at Work

    This program is about recognizing and preventing bullying in the workplace. Bullying can happen in any size organization and in any department. Awareness is paramount. It is everyone's responsibility to prevent it. There is also a manager eLearning course available.

    #140 ID:794 Topic: Harassment Learning Path: Ethics & Compliance Type: eLearning - Classic Suggested Industry Usage: Healthcare, Office & General, Retail & Hospitality Other Topics: Communication, Ethics, Harassment, Management, Professionalism Course Level: Foundational Seat Time: 30 Minutes