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Results for Keywords: skills

  • SMART-START™ Business Ethics: Integrity at Work

    Looking for a smart way to kick off a training session? Launch a meeting? Start to build a culture? In just four minutes, using music, animated text and graphics, this thought-provoking video will instruct, inspire and definitely stimulate discussion about business ethics within your organization.

    #401 ID:480 Topic: Ethics Learning Path: Ethics & Compliance Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Interpersonal Skills, Leadership, Professionalism, Discussion Trigger
  • SMART-START™ Coaching: It Takes Work!

    This brief, high-impact video uses inspirational quotes and thought-provoking statements, wrapped around music, visual images and graphics to enlighten your audience about coaching others.

    #402 ID:501 Topic: Leadership Learning Path: Leadership Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Interpersonal Skills, Management, Sales & Service, Professionalism
  • SMART-START™ Customer Service: Think Like a Customer

    A thought-provoking video that uses music,text and graphics to inspire and stimulate discussion about customer service.

    #403 ID:491 Topic: Customer Service Learning Path: Personal Performance Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism
  • SMART-START™ Diversity: What Is Diversity?

    A thought-provoking video that uses music,text and graphics to inspire and stimulate discussion about the many types of diversity we encounter every day.

    #404 ID:485 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Interpersonal Skills, Leadership, Management, Professionalism
  • SMART-START™ New Supervisor: So, Now You're the Boss

    A thought-provoking video that uses music,text and graphics to inspire and stimulate discussion for new managers and supervisors.

    #405 ID:495 Topic: Leadership Learning Path: Leadership Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Interpersonal Skills, Leadership
  • SMART-START™ Respect: It Just Takes a Little Respect

    A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about respect and inclusion in the workplace.

    #406 ID:487 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism Seat Time: 4 Minutes
  • SMART-START™ Taking Care of Your Own Future

    Stimulate discussion about what it really takes to succeed in a career. This thought-provoking, powerful short video uses impactful imagery, video and music to inspire and stimulate discussion about what it takes to get your career on track and rolling – a common sense approach to understanding the important things to remember in the workplace.

    #407 ID:500 Topic: Professionalism Learning Path: Personal Performance Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Motivation, Interpersonal Skills, Leadership
  • Generations: M.E.E.T. for Respect in the Workplace™ (For Employees)

    With workers from multiple (up to 5) generations now active in the workforce, the potential for misunderstanding, frustration and conflict puts increasing pressure on productivity. To turn that challenge into a competitive advantage, this program applies the M.E.E.T. approach to the complexities of effectively working in and managing a multi-age workforce.

    #408 ID:102 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Interpersonal Skills, Management, Professionalism, Onboarding, Unconscious / Hidden Bias, Micro-Inequities, Generational Challenges Closed Captioned
  • Another Look: Defining Respect in Healthcare™

    Providing quality healthcare also includes recognizing that employees and others in the work environment have diverse backgrounds and a desire for respect and understanding as well.

    #409 ID:421 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Government Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism, Inclusion & Equity, Respect Closed Captioned
  • What is Diversity, Really?

    A very powerful and direct definition of diversity is in this best-selling video vignette/scenario.

    #410 ID:142 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Interpersonal Skills, Leadership, Professionalism, Inclusion & Equity, Respect, Cultural Competency Closed Captioned
  • We Need to M.E.E.T.™: Managing for Respect in the Workplace

    Creating and maintaining a respectful work environment begins with managers. Success depends on their ability to recognize, respond to and resolve issues between employees. The focus is on the legal and organizational responsibilities managers have in establishing a respectful and inclusive working environment.

    #411 ID:379 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Office & General, Retail & Hospitality, Government Other Topics: Compliance, Interpersonal Skills, Management, Professionalism, Inclusion & Equity, Respect, Cultural Competency Closed Captioned
  • We Need to M.E.E.T.™: Managing for Respect in the Workplace - eLearning Classic

    This eLearning course is designed to help you learn how to recognize, respond to and resolve day-to-day workplace situations to promote a respectful and inclusive working environment.

    #412 ID:672 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: eLearning - Classic Suggested Industry Usage: Office & General, Retail & Hospitality Other Topics: Compliance, Interpersonal Skills, Management, Professionalism, Inclusion & Equity, Respect, Cultural Competency Course Level: Intermediate Seat Time: 30 - 45 minutes
  • Five Completely Sane People

    It's sometimes tough bringing a group of diverse and free-thinking individuals together on a team - and expect them to immediately gel. This video demonstrates the work needed to get the best from a multi-generational team. Includes varying views of appropriate business etiquette.

    #413 ID:104 Topic: Diversity Learning Paths: Diversity, Inclusion & Respect, Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Management, Professionalism, Inclusion & Equity, Respect, Generational Challenges Closed Captioned
  • Saturday's Just Another Day

    When personal goals negatively impact team members; how generational differences impact views of work/life balance.

    #414 ID:100 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Office & General, Government Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Management, Professionalism, Inclusion & Equity, Respect Closed Captioned
  • Just Be F.A.I.R.™: A Practical Approach to Diversity in the Workplace

    A complete diversity awareness program designed to help employees understand what diversity really is and when it matters most in the workplace. This program introduces the F.A.I.R. approach as a practical way to improve an organization’s cultural competency. The approach can be used as a tool to build more positive, productive relationships at work that will help employees make better decisions that impact the overall productivity of the organization.

    #415 ID:146 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Management, Professionalism, Inclusion & Equity, Respect, Onboarding, Cultural Competency Closed Captioned
  • Updated! Sexual Harassment? You Decide.™ Real Situations for Discussion

    Do your employees know the difference between borderline behavior and sexual harassment? Do they know how to handle borderline situations involving themselves or their coworkers? Using this program in mandatory annual training can help to reduce your organization’s risk from sexual harassment lawsuits. It’s a powerful tool to drive discussion, build awareness and prevent incidents of sexual harassment.

    #416 ID:302 Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Harassment Prevention, Interpersonal Skills, Professionalism Closed Captioned
  • How to Better Understand Generation Y!

    This short animated video is a fun way to understand the newest generation in the workplace - Generation Y (also known as the Millennials).

    #417 ID:1031 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Management, Professionalism, Respect, Onboarding, Generational Challenges
  • Me Jing Or Ma Jong? Avoiding Stereotypes

    A focus on the concept of assistance within a diversity context and the importance of avoiding stereotypes (and bias - conscious or unconscious) in the workplace.

    #418 ID:90 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Government Other Topics: Communication, Compliance, Interpersonal Skills, Management, Professionalism, Inclusion & Equity, Respect, Unconscious / Hidden Bias Closed Captioned
  • My Grandpa's Name Is Charlie

    Generational preferences regarding communication and management; the communication gap between a young manager and an older subordinate.

    #419 ID:105 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Management, Professionalism, Inclusion & Equity, Respect, Generational Challenges Closed Captioned
  • Out With the Old, In With the New!

    This is a terrific and poignant scenario showing the technology gap between generations.

    #420 ID:99 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Interpersonal Skills, Management, Professionalism, Inclusion & Equity, Respect, Generational Challenges Closed Captioned
  • What Is Cultural Competence?

    Understanding others - and their differences when compared to ourselves - is very important. This vignette defines diversity and cultural competence.

    #421 ID:143 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Diversity, Interpersonal Skills, Inclusion & Equity, Respect, Cultural Competency Closed Captioned
  • White Guys Need Not Apply

    Dealing with perceptions of reverse discrimination and white privilege.

    #422 ID:376 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Interpersonal Skills, Management, Professionalism, Inclusion & Equity, Respect Closed Captioned
  • Managing Generations: M.E.E.T. for Respect in the Workplace™ - eLearning Classic

    With four generations now active in the workforce, leaders are faced with managing an array of misunderstandings, frustrations and conflicts that can put pressure on productivity. To be effective, leaders need a better grasp of how generational differences impact working relationships and how to manage appropriately for results.

    #423 ID:676 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Interpersonal Skills, Management, Professionalism, Unconscious / Hidden Bias, Micro-Inequities, Generational Challenges Course Level: Intermediate Seat Time: 30 - 45 minutes
  • Sexual Harassment? You Decide.™ Real Situations for Discussion (eLearning)

    Updated! This eLearning course provides a solid foundation for understanding sexual harassment - through realistic scenarios and an informative narrator. Use it to supplement annual refresher sexual harassment-prevention training requirements.

    #424 ID:684 Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Interpersonal Skills, Professionalism, Abusive Conduct Course Level: Intermediate Seat Time: 40 Minutes
  • Without Regard… (For Managers)

    Without Regard… is designed to be a brief but effective overview of workplace discrimination for managers & supervisors - and is now in our eLearning Classic format! To avoid the high cost of workplace discrimination, organizations and their employees must know what is and isn’t discrimination, as well as what actions to take if discrimination occurs.

    #425 ID:1469 Topic: Discrimination Learning Path: Ethics & Compliance Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Harassment Prevention, Interpersonal Skills, Management, Professionalism, Inclusion & Equity, Respect Course Level: Intermediate Seat Time: 50 Minutes
  • Got Diversity & Inclusion?™ Generational Diversity for Managers

    Generational diversity is a term used to describe the diverse employee population that spans four generations in the workplace. By completing this module, you will be able to identify the characteristics of the four generations and the challenges of managing their different work styles.

    #426 ID:1345 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Leadership, Management, Inclusion & Equity, Generational Challenges Course Level: Intermediate Seat Time: 16 Minutes
  • Coaching and Feedback Essentials: An Advantage eLearning Course

    This course is designed to empower the learner to: 1) Define “coaching” and discuss the benefits, 2) Identify ways to inspire, encourage and challenge their team, 3) Learn to use a coaching conversation template, and 4) Practice coaching.

    #427 ID:854 Topic: Coaching & Mentoring Learning Path: Leadership Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Management, Conflict Resolution, Collaboration Course Level: Intermediate Seat Time: 35 minutes
  • Managing Generation Y: Recruit, Engage, Retain™: An Advantage eLearning Course

    With four generations in the workforce today, there are both challenges and opportunities to working on multi-generational teams. This course will help you understand how to recruit, engage, and retain Generation Y, the next generation of people entering our workforce.

    #428 ID:1230 Topic: Management Learning Path: Diversity, Inclusion & Respect Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Diversity, Interpersonal Skills, Leadership, Inclusion & Equity, Generational Challenges Course Level: Intermediate Seat Time: 30 Minutes
  • Taking Care of Your Future Is...™

    Stimulate discussion about what it really takes to succeed in a career. This thought-provoking, powerful short video uses impactful imagery, video and music to inspire and stimulate discussion about what it takes to get your career on track and rolling – a common sense approach to understanding the important things to remember in the workplace.

    #429 ID:1422 Topic: Professionalism Learning Path: Personal Performance Type: Discussion Generators Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Motivation, Interpersonal Skills, Discussion Trigger, Energizer or Team Builder, Onboarding, Personal Improvement, Learning Reinforcement
  • Transgender Transition Is...™

    Team members, employees and managers within your organization may have questions about another employee in transition. This thought-provoking, powerful short video uses impactful imagery, video and music to inform and encourage discussion on transgender transition.

    #430 ID:1457 Topic: Gender Identity Learning Path: Diversity, Inclusion & Respect Type: Discussion Generators Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Harassment Prevention, Interpersonal Skills, Professionalism, Inclusion & Equity, Respect, Sexual Harassment, Gender Identity
  • ATTITUDE!™ Resolving Difficult Situations in the Workplace for Healthcare (eLearning)

    Bad attitudes in the workplace can deteriorate morale, lower productivity, and increase costs. It doesn’t take much for a co-worker, supervisor, or even a patient to feel the negative effects from someone with a bad attitude. The good news is there is a process for dealing with these difficult people! The course will walk you through four scenarios, which demonstrate negativity problems and how to deal with them to improve results.

    #431 ID:2116 Topic: Collaboration Learning Paths: Leadership, Personal Performance Type: eLearning - Classic Suggested Industry Usage: Healthcare Other Topics: Communication, Interpersonal Skills, Leadership, Conflict Resolution, Emotional Intelligence Course Level: Foundational Seat Time: 40 Minutes
  • TrainingBytes® Who Are You?™

    “Who are you?” That’s been asked by the greatest minds over the centuries. We’re not going to attempt to answer that universal question, but…we CAN address it as it relates to ourselves at work. We can choose to be a person with purpose. We can choose to be a person of respect. We can choose to look for the positive in others and bring out their best. When you think about what your alternatives are, it can help in making that choice….who you want to be.

    #432 ID:1495 Topic: Professionalism Learning Paths: Ethics & Compliance, Personal Performance Type: TrainingBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Ethics, Motivation, Interpersonal Skills, Discussion Trigger, Learning Reinforcement, Emotional Intelligence Closed Captioned
  • TrainingBriefs® Workplace Inclusion

    New Micro-Learning! Diversity awareness and inclusion means recognizing and responding to the needs of various groups within the workforce to improve working relationships within our organization and teams. Diversity is a given. It simply exists. But… creating an inclusive team environment that values diversity helps us achieve our organization’s goals – both cultural and financial.

    #433 ID:1835 Topic: Inclusion & Equity Learning Path: Diversity, Inclusion & Respect Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Team Builder, Respect, Culture Commitment, Teamwork Course Level: Foundational Seat Time: 7 Minutes
  • Kindness Is...™

    Kindness is a virtue. You might have heard that saying before. It's especially true when working, serving or managing others. Based on the work of Barbara Glanz, Hall of Fame Speaker, this thought-provoking, powerful short video uses impactful imagery, video and music to encourage discussion on the importance of being kind and civil to one another.

    #434 ID:1995 Topic: Workplace Civility Learning Path: Personal Performance Type: Discussion Generators Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Professionalism, Culture Commitment, Communication & Influencing, Customer Service, Learning Reinforcement
  • I Just Can't Risk It

    This short video shows the importance of holding a peer manager accountable to an organization's non-retaliation policy.

    #435 ID:151 Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Management, Professionalism, Inclusion & Equity, Respect Closed Captioned
  • Workplace Bullying via Social Media/Email

    An employee shares her story about co-worker bullying by teasing her about her weight.

    #436 ID:769 Topic: Abusive Conduct Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Harassment Prevention, Interpersonal Skills, Professionalism Closed Captioned
  • Let's T.A.L.K.™:  Handling the Difficult Performance Appraisal

    Let’s T.A.L.K.™ is designed to assist managers and supervisors in dealing with difficult performance appraisal situations. The performance appraisal process is part of an ongoing, year-round process of giving constant feedback and support, making sure people know what is expected and setting goals for the future.

    #437 ID:698 Topic: Assessing Performance Learning Path: Leadership Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Leadership, Management, Conflict Resolution Course Level: Intermediate Seat Time: 40 Minutes
  • It's the Law™: The Legal Side of Management

    In the effort to prevent employee lawsuits, are your managers assets or liabilities? By providing them the knowledge and tools to handle workplace issues effectively, this program turns managers into a frontline defense against costly litigation.

    #438 ID:139 Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing, Office & General, Government Other Topics: Communication, Compliance, Diversity, Harassment Prevention, Interpersonal Skills, Professionalism Closed Captioned
  • Illegal Harassment

    Promotes the responsibility of manager to communicate harassment policies and handle any harassment issues immediately

    #439 ID:133 Topic: Management Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Compliance, Diversity, Harassment Prevention, Interpersonal Skills, Professionalism, Inclusion & Equity, Respect Closed Captioned
  • Is This Any Way to Run a Hospital?

    Dealing with culturally-insensitive remarks.

    #440 ID:419 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare Other Topics: Communication, Interpersonal Skills, Professionalism, Inclusion & Equity, Respect Closed Captioned
  • You Guys Just Figure It Out

    Making time to guide ethical behavior when faced with competing priorities

    #441 ID:152 Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Management, Professionalism, Inclusion & Equity, Respect Closed Captioned
  • M.E.E.T.: Breaking New Ground.™ Respect and Inclusion - Inappropriate Workplace Comments

    This version of M.E.E.T.: Breaking New Ground™ focuses on how unconscious biases, micro-inequities and non-inclusive behavior through our words and actions can lead to serious conflict in the workplace. This short tackles inappropriate expressions, joking in the workplace and cross-cultural miscommunication.

    #442 ID:1272 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing, Office & General, Government Other Topics: Compliance, Interpersonal Skills, Inclusion & Equity, Cultural Competency
  • M.E.E.T.: Breaking New Ground.™ Respect and Inclusion - Inappropriate Workplace Thoughts

    This version of M.E.E.T.: Breaking New Ground™ focuses on how unconscious biases, micro-inequities and non-inclusive behavior through our thoughts (and even actions) can lead to serious conflict in the workplace. This program tackles hidden biases, inappropriate assumptions, diversity moments, sexual orientation and differences in organizational culture.

    #443 ID:1273 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Interpersonal Skills, Inclusion & Equity, Cultural Competency
  • Managing Generations: M.E.E.T. for Respect in the Workplace™

    Leaders can turn the challenge of multiple generations in the workplace into a competitive advantage by applying the concepts of this program to the complexities of managing a multigenerational workforce. Managers gain insights, strategies and skills that help minimize generational conflict, strengthen collaboration and improve teamwork for better results.

    #444 ID:587 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Interpersonal Skills, Management, Professionalism, Unconscious / Hidden Bias, Micro-Inequities, Generational Challenges Closed Captioned
  • Whale Done!™ in Action

    Whale Done!™ in Action teaches how the Whale Done!™ Approach is applied to real-life business situations.

    #445 ID:589 Topic: Leadership Learning Path: Leadership Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism, Customer Service Closed Captioned
  • Americans with Disabilities Act (ADA) & Rehabilitation Act of 1973

    Introduces managers' responsibilities related to the Americans with Disabilities Act and the Rehabilitation Act of 1973

    #446 ID:136 Topic: Management Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Compliance, Diversity, Harassment Prevention, Interpersonal Skills, Professionalism, Inclusion & Equity, Respect Closed Captioned
  • Are You Giving 110%?

    The concept of respect within a diversity context; an example of different perspectives on work/life balance.

    #447 ID:93 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General, Government Other Topics: Communication, Interpersonal Skills, Leadership, Management, Inclusion & Equity, Respect Closed Captioned
  • Are You Going to Get That?

    How to best handle phone calls while also helping another customer in person.

    #448 ID:110 Topic: Sales & Service Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism, Customer Service Closed Captioned
  • Diversity 101 - Don't Know What You Got™

    Biases are real and we all have ‘em. Our biases describe both positive and negative mindsets towards individuals and groups. There a lot to such a little word. Bias refers to the persistent, harmful and unequal treatment of someone based solely on some characteristic they possess or group they belong to.

    #449 ID:1728 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Inclusion & Equity, Respect, Unconscious / Hidden Bias Closed Captioned
  • Do I Have to Spell It Out?

    When generational communication differences cause misunderstandings about work requirements and work/life balance

    #450 ID:98 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Management, Professionalism, Inclusion & Equity, Respect Closed Captioned
  • Do We Really Want to Take That Chance?

    Allowing personal feelings about ethnicity interfering with hiring decisions.

    #451 ID:31 Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Professionalism, Inclusion & Equity, Respect Closed Captioned
  • Eid-Ul-Fitr

    The concept of inclusiveness within a diversity context; an example of why it's important to consider non-mainstream religion

    #452 ID:92 Topic: Diversity Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Management, Professionalism, Inclusion & Equity, Respect Closed Captioned
  • Equal Employment

    Understanding the concept of "Equal Employment"; introduces the obligation to treat everyone fairly

    #453 ID:132 Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Compliance, Diversity, Harassment Prevention, Interpersonal Skills, Professionalism, Inclusion & Equity, Respect Closed Captioned
  • Guess What I Heard

    The negative impact of passing along gossip and rumors about coworkers

    #454 ID:415 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare Other Topics: Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism, Inclusion & Equity, Respect Closed Captioned
  • How Can I Be Fair?

    Definition of the F.A.I.R. model (feedback, assistance, inclusion and respect).

    #455 ID:144 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Management, Professionalism, Inclusion & Equity, Respect Closed Captioned
  • I Can't Do Anything Right

    Accommodating religious differences in the workplace.

    #456 ID:420 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare Other Topics: Communication, Interpersonal Skills, Professionalism, Inclusion & Equity, Respect Closed Captioned
  • I Just Don't Fit In...

    How language barriers and occupational jargon can create exclusiveness within the workplace.

    #457 ID:416 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare Other Topics: Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism, Inclusion & Equity, Respect Closed Captioned
  • It Was in the Paper

    Off-hand comments about a newspaper or blog article, TV show or even current events can disrupt work and impact working relationships. But let's face it, there's no way we can keep people from talking about these things.


    #458 ID:374 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Management, Professionalism, Inclusion & Equity, Respect Closed Captioned
  • Just Give Me Another Three Days

    Firing a high-performing employee for a policy violation

    #459 ID:150 Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Management, Professionalism, Inclusion & Equity, Respect Closed Captioned
  • M.E.E.T.: Breaking New Ground™ We Have a Way of Doing Things

    Recognizing that diversity and inclusion go beyond race, gender, ethnicity, etc. They can and often do involve differences in organizational culture, including work styles and schedules, geographic and time-zone differences, occupations, and working on virtual teams.

    #460 ID:1251 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Professionalism, Inclusion & Equity, Respect, Unconscious / Hidden Bias, Cultural Competency Closed Captioned
  • Recruiting and Hiring

    Introduces managers' responsibilities related to recruiting and hiring practices

    #461 ID:134 Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Compliance, Diversity, Interpersonal Skills, Professionalism, Inclusion & Equity, Respect Closed Captioned
  • She's Just a Kid

    Workplace stereotyping based on age.

    #462 ID:417 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare Other Topics: Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism, Inclusion & Equity, Respect, Unconscious / Hidden Bias Closed Captioned
  • Straight TALK™ - A Spotlight on Generations in the Workplace

    Misunderstanding. Frustration. Conflict. All of these words describe the feelings of employees and team members in a workplace that now employs four generations. This new Straight TALK™ series focuses on the definition and common issues around our multi-generational workforce. Intended for managers and supervisors, this series gets straight to the point by providing easy-to-understand information - directly from Sollah's premiere subject matter experts.

    #463 ID:1326 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Professionalism, Onboarding, Unconscious / Hidden Bias, Micro-Inequities, Generational Challenges
  • Team Troubles? (The 'Fight' Approach to Conflict)

    Some people use an aggressive approach when upset - we call this the 'fight' approach. This vignette helps you anticipate this and help you think about how you can use T.I.M.E. principles when your own emotions are triggered.

    #464 ID:1474 Topic: Teamwork Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General Other Topics: Change, Communication, Interpersonal Skills, Professionalism, Conflict Resolution Closed Captioned
  • Those People

    Being frustrated from time to time with a coworker is natural and understandable. But when we perpetuate stereotypes about people based on things like their appearance or where they come from, that’s unprofessional. It's disrespectful. And, it may often be prohibited by policy.

    #465 ID:266 Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Diversity, Interpersonal Skills, Professionalism, Inclusion & Equity, Respect Closed Captioned
  • Trust Me, It's Not Anonymous

    Ensuring employees feel comfortable voicing concerns without fear of reprisal.

    #466 ID:149 Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Management, Professionalism, Inclusion & Equity, Respect Closed Captioned
  • You Call That a Presentation?

    When generational differences impact communication and presentation styles.

    #467 ID:97 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Management, Professionalism, Inclusion & Equity, Respect, Generational Challenges Closed Captioned
  • F.A.I.R. in Action™ for Managers (eLearning)

    Diversity is about understanding the unique characteristics of the various groups that make up your business environment (such as customers, managers, employees, suppliers and other stakeholders). The paradox of diversity is that sometimes people may have to be treated differently in order to be treated fairly. F.A.I.R. in Action is designed to help you recognize and respond to those similarities and differences and understand what diversity really is and when it matters most in the workplace.

    #468 ID:674 Topic: Inclusion & Equity Learning Path: Diversity, Inclusion & Respect Type: eLearning - Classic Suggested Industry Usage: Office & General Other Topics: Communication, Compliance, Diversity, Interpersonal Skills, Leadership, Unconscious / Hidden Bias, Micro-Inequities Course Level: Foundational Seat Time: 40 Minutes
  • Fearless Facilitation!™ How to Lead Effective Meetings

    Turn ineffective meetings into highly productive sessions! Fearless Facilitators expertly foster participation and make any group session more productive.

    #469 ID:793 Topic: Communication Learning Paths: Leadership, Personal Performance Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism, Communication & Influencing, Onboarding Course Level: Intermediate
  • Generations: M.E.E.T. for Respect in the Workplace™

    Minimize conflict and strengthen collaboration among all generations! This new course is designed to prepare you for working with generational differences in real-world situations. Every organization in the United States is experiencing a new set of workplace dynamics based upon the phenomenon of four generations working together—either in its own workplace or in its client, customer and supplier base.

    #470 ID:675 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Interpersonal Skills, Management, Professionalism, Generational Challenges Course Level: Foundational Seat Time: 45 Minutes
  • It's the Law™: The Legal Side of Management (eLearning)

    As managers, we make decisions every day that impact the lives of the people who work for us. We have an obligation to make sure those decisions don’t result in a lawsuit. This is a lot of responsibility for managers. This updated eLearning course can help you put the legalities of management into perspective and keep your organization out of the courtroom.

    #471 ID:688 Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Diversity, Harassment Prevention, Interpersonal Skills, Professionalism, Inclusion & Equity, Respect Course Level: Foundational Seat Time: 40 Minutes
  • Just Be F.A.I.R.™: A Practical Approach to Diversity in the Workplace (eLearning - Classic)

    Promote inclusion and cultural competency in the workplace. Diversity can be defined as the unique characteristics of all of the various groups who make up your business environment (such as customers, managers, employees, suppliers and other stakeholders). Managing diversity is about recognizing and responding effectively to the similarities and differences among all groups that make up the organization.

    #472 ID:673 Topic: Cultural Competency Learning Path: Diversity, Inclusion & Respect Type: eLearning - Classic Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Diversity, Interpersonal Skills, Leadership, Management, Professionalism, Inclusion & Equity, Respect Course Level: Foundational Seat Time: 30 - 45 minutes
  • Ready. Set. CHANGE! Reacting Smarter. Adapting Faster. Engaging Together.

    Change in the workplace today has taken on a new dimension. It is no longer just an event or an initiative, is it? Rather, it is pervasive and constant, and it impacts all of us. This course will provide you with a clear and practical strategy that will help you develop the skills to understand, respond to and navigate any change in a way that’s positive and productive for you, coworkers, customers and the organization.

    #473 ID:709 Topic: Change Learning Path: Personal Performance Type: eLearning - Classic Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism, Conflict Resolution, Onboarding Course Level: Intermediate Seat Time: 35 Minutes
  • The Extraordinary Leader: Going from Good to Great™ - eLearning

    In a world growing increasingly complex, there is an urgent need for leaders at every level and in every organization. The need is for leaders who are prized because of contributions they make to their organizations, the role models they present and the elevated standards of performance they set. The Extraordinary Leader is a course designed to help leaders develop competencies needed to produce extraordinary results in their organizations.

    #474 ID:705 Topic: Leadership Learning Path: Leadership Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Motivation, Interpersonal Skills, Management, Professionalism, Coaching & Mentoring, Collaboration, Communication & Influencing Course Level: Intermediate Seat Time: 30 - 45 minutes
  • Without Regard… (For Employees)

    To avoid the high cost of workplace discrimination, organizations and their employees must know what is and isn’t discrimination, as well as what actions to take if discrimination occurs. Without Regard… is designed to be a brief but effective overview of workplace discrimination for employees - and is now in our eLearning Classic format!

    #475 ID:1470 Topic: Discrimination Learning Path: Ethics & Compliance Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Harassment Prevention, Interpersonal Skills, Professionalism, Inclusion & Equity, Respect Course Level: Foundational Seat Time: 40 Minutes
  • TrainingBriefs® Behaviors for Success

    New Micro-Learning! The behaviors we display at work can help you… get a promotion, succeed on projects, meet goals, and just generally enable you to enjoy your job more. By the end of this module, you’ll be able to identify the common behaviors of successful employees.

    #476 ID:2020 Topic: Professionalism Learning Path: Personal Performance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Motivation, Interpersonal Skills, Collaboration, Goals and Goal Setting, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs® Kindness Matters

    New Micro-Learning! Traditionally, kindness has often been considered a weakness in the world of business. Everyone knows you can’t be successful climbing the corporate ladder by being touchy-feely or… even nice, right! Fortunately, being kind has nothing to do with being weak… actually… it has everything to do with strength!

    #477 ID:2149 Topic: Workplace Civility Learning Path: Personal Performance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Professionalism, Culture Commitment, Collaboration, Communication & Influencing, Customer Service, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes
  • Got Diversity & Inclusion?™ An Introduction to Diversity & Inclusion

    Need a fun, quick way to introduce the concepts of diversity and inclusion in the workplace. Look no further! This course defines both diversity and inclusion - while helping users understand the benefits of embracing both – for a better workplace.

    #478 ID:1368 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Interpersonal Skills, Inclusion & Equity, Respect, Onboarding Course Level: Foundational Seat Time: 10 Minutes
  • Got Diversity?™ Generational Diversity for Employees

    Each of the four generations in the workplace represents different viewpoints and perspectives which can lead to communication challenges and other interesting team dynamics. By the end of this course, you will be able to identify the characteristics of the four generations and the challenges of their different work styles within the team.

    #479 ID:1472 Topic: Generational Challenges Learning Path: Diversity, Inclusion & Respect Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Diversity, Interpersonal Skills, Inclusion & Equity, Respect Course Level: Foundational Seat Time: 15 Minutes
  • Got Leadership?™ Are You a Know-It-All Boss?

    As a leader, you manage multiple priorities and shifting deadlines on a daily basis. How you respond to your team may or may not be your best example of good leadership skills. This course gives you practice at assessing your personal reaction to situations. It will provide you with opportunities to see the impact of your choices and where you want to be as a leader.

    #480 ID:1484 Topic: Leadership Learning Path: Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Interpersonal Skills, Management, Respect, Collaboration Course Level: Intermediate Seat Time: 15 Minutes
  • Got Leadership?™ Getting Employees to Care

    Dealing with an employee who has ceased to care about the job, can be very frustrating but it is possible to work with the employee and uncover the underlying issues. By the end of this course, you will be able to identify ways to motivate employees before there is an issue and ways to approach employees who already stopped trying.

    #481 ID:1488 Topic: Management Learning Path: Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Motivation, Interpersonal Skills, Leadership, Professionalism, Coaching & Mentoring, Collaboration Course Level: Intermediate Seat Time: 15 Minutes
  • Got Leadership?™ Interviewing 101

    Part of your job as a manager or supervisor is to create and lead a successful team. Being able to select the right person for the job impacts your team, your organization, and you! As a manager, taking a look at a person’s capabilities, commitment, and chemistry will help you select the right person for the right job, for the right reasons. This course gives you the tools to quickly understand the best (and legal) steps to successful interviews.

    #482 ID:1370 Topic: Interviewing Learning Path: Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Leadership, Hiring & Recruiting Course Level: Intermediate Seat Time: 15 Minutes
  • Got Leadership?™ Interviewing: Using Current Work Examples

    Effective interviewing skill is an important asset for a manager. By the end of this course, you will be able to identify five probing strategies used in behavior-based interviewing and how to probe for current work examples.

    #483 ID:1489 Topic: Interviewing Learning Path: Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Leadership, Management, Hiring & Recruiting Course Level: Intermediate Seat Time: 12 Minutes
  • Got Leadership?™ The Work-Life Balance Conundrum (for Managers)™

    The work-life balance issue can be one that leads to conflict between managers and employees due to differing viewpoints and job expectations. As a manager, you need to understand your employees and their differing priorities while ensuring the work gets done in your department.

    #484 ID:1036 Topic: Conflict Resolution Learning Path: Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Professionalism, Inclusion & Equity Course Level: Intermediate Seat Time: 12 Minutes
  • Got Performance?™ The Work-Life Balance Conundrum (for Employees)™

    Work-life balance is something all of us want but very few of us seem to achieve. The perfect balance between work and life varies for each person and it changes depending upon our life circumstances. In this eLearning course, you will learn proven techniques that will help you address the work-life conundrum.

    #485 ID:1035 Topic: Inclusion & Equity Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism, Conflict Resolution Course Level: Foundational Seat Time: 12 Minutes
  • Got Performance?™ Think Like a Customer

    Great customer service means putting your heart into everything you do. It’s about making customers feel valued. It’s caring plain and simple. The only thing that counts is what the customer thinks. After completing this course, you will be able to identify the importance of customer service and choose behaviors to improve customer service

    #486 ID:1466 Topic: Sales & Service Learning Paths: Leadership, Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Customer Service Course Level: Foundational Seat Time: 10 Minutes
  • Got Respect?™ It’s All About Respect (for Managers)™

    After completing this course, you will have a greater understanding of respect and its impact in the workplace. You will also be able to recognize behaviors that could be viewed as disrespectful, and how you as a manager can hold others accountable for their actions.

    #487 ID:1033 Topic: Diversity Learning Path: Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Management, Professionalism, Inclusion & Equity, Respect Course Level: Intermediate Seat Time: 10 Minutes
  • LearningBytes® Diversity 101 - Merge Ahead™

    Quite often, diversity and inclusion go beyond race, gender and ethnicity. Organizational diversity includes work habits and values that are affected by time zone differences, commuting patterns, virtual teams and geographic distance.

    #488 ID:1783 Topic: Respect Learning Path: Diversity, Inclusion & Respect Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Diversity, Interpersonal Skills, Professionalism, Inclusion & Equity Course Level: Foundational Seat Time: 9 Minutes
  • LearningBytes® Diversity 101 – Seriously, at Work?™

    Interactions between people of the same sex are sometimes interpreted as inappropriate or offensive - when in fact the behavior is within the range of acceptable conduct. Gender and gender identity continue to present significant challenges in the workplace due to strongly held traditions, beliefs and values.

    #489 ID:1781 Topic: Inclusion & Equity Learning Path: Diversity, Inclusion & Respect Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity, Interpersonal Skills, Onboarding, Unconscious / Hidden Bias, Gender Identity, Workplace Civility Course Level: Foundational Seat Time: 8 Minutes
  • LearningBytes® Diversity 101 – Spreading Rumors™

    Spreading false information or accusations concerning employees is often a violation of organizational policy. Employees engaged in this behavior often forget the disruptive effect on relationships in their workplace - even worse, forget it could be seen as contributing to possible harassment or a hostile environment situation.

    #490 ID:1789 Topic: Respect Learning Path: Diversity, Inclusion & Respect Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Inclusion & Equity, Culture Commitment Course Level: Foundational Seat Time: 10 Minutes
  • Be S.A.F.E. (Not Sorry)™: An Advantage eLearning Course

    Millions of workers experience violence or the threat of violence in their workplaces every year. Therefore, it’s important to understand what workplace violence is or isn’t so you can create and maintain a safe work environment. This course introduces you to the S.A.F.E. model - an easy-to-understand way to help prevent or reduce the potential for workplace violence and abusive conduct.

    #491 ID:1493 Topic: Workplace Violence Prevention Learning Path: Ethics & Compliance Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Interpersonal Skills, Abusive Conduct Course Level: Intermediate Seat Time: 45 Minutes
  • It's the Law™: The Legal Side of Management: An Advantage eLearning Course

    Your managers are legally obligated to understand and enforce company employment policies and procedures to reduce the chance of discrimination and lawsuits. This new eLearning program uses a variety of workplace scenarios to illustrate that taking critical precautions and having a clear understanding of the law will minimize employment discrimination and maximize equal employment opportunity.

    #492 ID:1143 Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: eLearning - Advantage Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Compliance, Harassment Prevention, Interpersonal Skills, Professionalism Course Level: Advanced Seat Time: 40 Minutes
  • Managing Generation Y: Leading Our Future™ - Advantage eLearning

    There are now four generations in the work place. Each generation thinks, votes, buys, communicates, and interacts differently. This new eLearning course teaches managers how to communicate, coach, and lead Generation Y employees, the newest generation of people entering our workforce.

    #493 ID:1212 Topic: Management Learning Path: Diversity, Inclusion & Respect Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism, Inclusion & Equity, Respect, Generational Challenges Course Level: Intermediate Seat Time: 30 Minutes
  • Attitude Is...™

    A human being can change their life… by changing their attitude. It’s up to you. It’s your choice. A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about attitude and the effects it has on relationships and companies.

    #494 ID:1543 Topic: Change Learning Path: Personal Performance Type: Discussion Generators Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Communication, Motivation, Interpersonal Skills, Collaboration, Learning Reinforcement
  • Bridging The Generation Gap Is...™

    For the first time, we have four generations in the workplace! This thought-provoking, powerful short video uses impactful imagery, video and music to inform and encourage discussion on the generation gap within the workplace.

    #495 ID:1490 Topic: Generational Challenges Learning Path: Diversity, Inclusion & Respect Type: Discussion Generators Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity, Interpersonal Skills, Professionalism, Inclusion & Equity, Respect, Collaboration, Learning Reinforcement
  • Resolving Conflict Is...™

    Like it or not, when you work with people...conflict is going to happen. This thought-provoking, powerful short video uses impactful imagery, video and music to inspire and stimulate discussion about the proper ways to react to conflict - turning conflict into collaboration.

    #496 ID:1429 Topic: Conflict Resolution Learning Path: Personal Performance Type: Discussion Generators Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Professionalism, Energizer, Discussion Trigger, Learning Reinforcement
  • Team Spark: Collaborate Outside Of Your Team

    By collaborating with someone outside of their team, employees bring a broader view to their work. With a more diverse perspective, new insights are gained and the chances of success are increased.

    #497 ID:1567 Topic: Teamwork Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Team Builder, Discussion Trigger, Collaboration
  • The Cultural Competence Matrix

    The Cultural Competence Matrix shows the stages we move through in developing cultural competence.

    #498 ID:1450 Topic: Cultural Competency Learning Path: Diversity, Inclusion & Respect Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity, Interpersonal Skills, Inclusion & Equity, Discussion Trigger, Training Support, Culture Commitment, Retention Aid, Learning Reinforcement
  • Tips for Working with Every Generation

    Want a quick summary of proven tips for working effectively with ANY generation? This is the handout for you! Everyone wants to be treated with respect—and recognize that respect might look and feel different, based on differing experiences and perspectives.

    #499 ID:1437 Topic: Communication Learning Path: Diversity, Inclusion & Respect Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Inclusion & Equity, Respect, Discussion Trigger, Training Support, Retention Aid, Generational Challenges
  • Working With All Generations

    Based on several interactive case studies on generations, this training activity gives each person in the session an opportunity to practice using the M.E.E.T.™ model to help us communicate effectively.

    #500 ID:1439 Topic: Inclusion & Equity Learning Path: Diversity, Inclusion & Respect Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Training Support, Culture Commitment, Retention Aid, Generational Challenges