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Move From Conflict to Growth - A Quick Conversation
Unlike other pine trees that shed their pine cones and seeds annually, the pine cones of the jack pine will hold on to their seeds indefinitely until exposed to intense heat. In the charred wake of a forest fire, jack pine seedlings take root and begin the forest’s rebirth. Like a fire, a conflict between colleagues with different work styles and backgrounds can cause short pain and intense emotions.
Overcome Obstacles - A Quick Conversation
Tree limbs grow so that the leaves can absorb sunlight, the energy needed to sustain and create growth. Obstacles never stop a tree from finding the sunshine. Limbs bend around buildings, grow over street signs, and through abandoned structures. In the same way that trees need to be flexible and persistent in their quest to find sunlight, diversity projects need to grow under, through, or around any obstacles that block their path moving forward.
Pay Attention To Nonverbal Communication - A Quick Conversation
While your colleagues in the workplace communicate both verbally and non-verbally, understanding how to interpret their nonverbal communication can be a great advantage. Keep in mind that the meaning behind body language and facial expressions may vary from culture to culture, so it is always good to check for understanding.
Teamwork Through Innovation - A Quick Conversation
In the sport of barrel racing, when a horse and rider are working well together, the horse will intuitively move under the rider if it feels the rider start to fall. This automatic response is only possible due to the bond and unspoken communication that develops between a horse and a rider through the many hours of practicing together. When you devote time and effort to communicating with a colleague, especially one from a background different than your own, you can improve the fluency of your communication and eventually be able to detect minute changes in these communications.
Understanding From Experience - A Quick Conversation
A documentary about life in the sea will provide knowledge about ocean life. However, that knowledge is enhanced when it is combined with the experience of scuba diving. The combined knowledge and experience deepens your understanding of the sea exponentially. Scuba diving augments book knowledge with a visceral experience. The act of learning about people with different cultural backgrounds can be viewed in a similar way. Learning about a culture by reading a book or talking to people from that culture gives you a base of knowledge.
Understanding Passion - A Quick Conversation
The energy of a “match on the pitch” comes from a group of people sharing in their common passion. Being in the midst of your passion is an energizing experience. It is obvious when people are in their passion: their eyes light up, excitement fills their voice, and they are “in the zone.” Inquiring about a co-worker’s passion is a great way to gain insight into a person that you work with. Demonstrating a desire to understand a co-worker’s passion enables you to build connections and begin to create common ground.
Discussion Card: Conversations Across the Race Divide
Discussing race and racial inequities in the workplace can be tough... but it's a conversation that needs to take place. Shying away from key workplace topics/issues don't make those problems disappear. These easy-to-use cards provide a simple model (D.I.V.I.D.E.) along with thought-provoking questions on effective ways to tackle the tough discussions with grace and respect. These cards are great for a quick training reminder, reinforcement or as a conversation generator.
Discussion Card: The Power of Recovering
When we say (or do) something that negatively impacts a co-worker, it's often hard to know what to do to mend the relationship. Recovering a relationship is important to moving past the issue(s). These easy-to-use cards provide a simple model (R.E.C.O.V.E.R.) along with thought-provoking questions on effective ways to tackle the tough discussions with grace and respect. These cards are great for a quick training reminder, reinforcement or as a conversation generator.
Discussion Card: Working with Asian American Co-Workers
Accepting and including others in the workplace - regardless of their race or ethnicity - is key to truly leveraging the power of diversity. Having the difficult conversations helps everyone learn and address key diversity moments. These easy-to-use cards provide a simple model (A.S.I.A.N.) along with thought-provoking questions on better understanding & addressing questions on including and embracing other cultures in the workplace. Great for a quick training reminder, reinforcement or as a conversation generator.
Discussion Card: Working with Integrity
These easy-to-use cards provide a simple model (I.N.T.E.G.R.I.T.Y.) along with thought-provoking questions on truth and honesty in the workplace. These cards are great for a quick training reminder or conversation starter.
Discussion Card: Working with Latino-Hispanic Co-Workers
Other demographic groups are joining our organizations in increasing numbers and in positions where there weren’t before. Are you ready? These easy-to-use cards provide a simple model (L.A.T.I.N.O./A.) along with thought-provoking questions on better understanding & addressing questions on including and embracing other cultures in the workplace. Great for a quick training reminder, reinforcement or as a conversation generator.
Discussion Card: Working with Native American Co-Workers
Native American. First Nations. Inuit. Indian. There is a lot to consider when addressing diversity dynamics in the workplace. These easy-to-use cards provide a simple model (N.A.T.I.V.E.) along with thought-provoking questions on better understanding & addressing questions on including and embracing other cultures. Great for a quick training reminder, reinforcement or as a conversation generator.
Discussion Card: Working with Veteran Co-Workers
Military veterans are a great asset in the workplace. But how can you maximize their experience while maintaining respect and equity? These easy-to-use cards provide a simple model (V.E.T.E.R.A.N.) along with thought-provoking questions on better understanding your veteran's core tenents of honor, duty & integrity in the workplace. Great for a quick training reminder, reinforcement or as a conversation generator.
Get the Whole Picture Self-Assessment & Participant Book
This assessment tool is designed to help you create your own learning objectives on probing into a candidate’s answers in selection interviews. After completion of this workshop you will be able to identify the benefits of the informational probing style, explain five behavior-based probing strategies and demonstrate how to use behavior-based probing techniques.
Discussion Card: A.C.T. with Integrity™
A colorful and discussion-generating reminder card that provides a simple model (A.C.T.) for understanding the importance of workplace ethics as well as providing questions to address integrity moments in the workplace. These cards can be printed and distributed for a quick reminder or conversation starter.
Discussion Card: L.E.A.D. with Integrity™
A colorful and discussion-generating reminder card that provides a simple model (L.E.A.D.) for understanding the importance of workplace ethics as well as providing questions to address integrity moments in the workplace. These cards can be printed and distributed for a quick reminder or conversation starter.
Discussion Card: Let's T.A.LK.™ Navigating Difficult Workplace Discussions
Dreading that difficult discussion with an employee or coworker who just isn't engaged or performing as expected? These easy-to-use cards provide a simple model (T.A.L.K.) along with thought-provoking questions on starting those tough conversations. Great for a quick training reminder, reinforcement or as a discussion generator.
E•Z START™ Developing Cultural Competence
Cultural competency means you recognize and respond to the differences and similarities that make up our workforce and customer base - and use this understanding to communicate more effectively and to make better decisions. This E•Z START™ is geared towards all employees within your organization. Total Discussion Time: 30-60 Minutes
E•Z START™ Embracing Workplace Civility
Simply put, uncivil actions disrupt the workplace! In today's fast-paced world, a simple social media post or email can lead to hurt feelings...lost jobs and maybe even a lawsuit. But... being civil is not about just being polite or having good manners. This E•Z START™ is geared towards all employees within your organization (executives, managers & staff) helping them recognize the importance of maintaining a civil, respectful and inclusive workplace.
E•Z START™ Engaging Others
Engaged employees are not just those who are excited to come to work every day – they are deeply involved in, enthusiastic about and committed to their work. They understand their role and how it can impact the future of the organization. Engagement is an employees’ willingness and ability to contribute to the company’s success. This E•Z START™ is geared towards all managers/leaders within your organization. Total Discussion Time: 30-60 Minutes