Search Video Library for: Interpersonal Skills
Whale Done! To a Manager
How using specific language to describe a job well done encourages management performance.
Whale Done! To a Work Team
Explains the positive impact a Whale Done! approach has on a work team.
Whale Done! To an Individual
Using the Whale Done! approach to encourage an employee to take initiative with a new process.
Case Study: AWOL Paul (a manager)
When privacy and productivity clash.
Case Study: Inside Job (employee)
Using company information for personal gain
Case Study: The Rivals (manager)
Handling conflict between two employees
Dysfunctional Teams
Dealing with team conflict
Good Enough
Not meeting expectations on the job
Helping Hands
When there is disagreement on how work gets done
I Beg Your Pardon
Unprofessional hygiene practices
I Deserve It
Not performing up to expectations
Just an Expression
Dealing with disrespectful comments by coworkers
Old Yeller
What to do when a manager loudly insults employees
Promises, Promises
Over-promising and under delivering.
Shared Resources
When a colleague monopolizes shared resources
Teamwork
What is an "unfair advantage" when you are up for a promotion?
The Assistant
Insubordination and unprofessional behavior
The Concerned Neighbor
Sharing confidential patient information via social media
The High Performer
Coaching high-performers who have trouble getting along with their co-workers
The Little People
When a leader uses demeaning language