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Diversity 201™ - Program Summary
In order to leverage our organization’s diversity, we must create an environment where all voices can be heard and valued. That’s the basis of equity and inclusion… and it’s everyone’s responsibility. Difficult diversity dynamics will happen… but we can make our workplace more caring, engaging, and respectful when we put equity and inclusion in action!
Video Summary Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Communication, Diversity Dynamics, Workplace Civility
How Do You Measure Success? (from Mentoring 201™)
So, you’ve had a lot of conversation with your mentee. You’ve listened. You’ve heard their goals. You’ve shared your feedback. But how successful has it all been? This video provides some other questions that can help to uncover the true underlying value of what you’ve achieved together.
Video Summary Leadership, Personal Performance Coaching & Mentoring, Change, Collaboration, Interpersonal Skills, Effective Leadership, Professionalism
Say Something Positive Today (from Maximized Leadership™ The Power Of Positivity)
Nothing can match the power of positive relationships to deliver results for ourselves and our organizations. To foster those relationships, we all need to wake up and say something positive... especially when things are going right. That's why using skills like redirection and giving people positive responses are so important.
Video Summary Leadership Effective Leadership, Communication, Interpersonal Skills, Professionalism, Sales & Service
Being F.A.I.R.™ Program Summary
The point of understanding the impact of diversity and being culturally competent by using the F.A.I.R.™ approach isn't just to ensure we'll all be nice to each other. Our organizations are in business to accomplish a task. And that takes the cooperation of employees and customers.
Video Summary Diversity, Equity, Inclusion & Belonging Cultural Competency & Sensitivity, Diversity Dynamics, Inclusion / Equity / Belonging, Respect / Respectfulness
The Bottom Line (from Confronting Workplace Conflict™ for Managers)
The most effective way to deal with conflict is to...Take a Moment....to get your composure. Identify a Positive Response… to move things forward in a positive way and break that typical fight, flight or freeze response. Manage Your Emotions...so you don’t overreact or take it personally. Remaining calm is good for you and for those you work with. Finally, envision a successful outcome. This is beneficial to you, those you work with and your organization.
Video Summary Leadership, Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Effective Leadership, Professionalism
Be S.A.F.E. (Not Sorry) - Program Conclusion
A review of what it takes to be safe in the workplace; the S.A.F.E. model explained.
Video Summary Ethics & Compliance Compliance, Communication, Harassment Prevention, Interpersonal Skills, Professionalism
Clarify. Communicate. Commit.
Summary of process involved in productively responding to change.
Video Summary Personal Performance Change, Communication, Interpersonal Skills, Professionalism
Conflict 101™ - The Bottom Line
There’s no doubt that dealing with conflict is challenging but may not always be easy. But, it’s important to learn how-to-deal with “conflict” in a healthy and positive way.
Video Summary Leadership, Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Professionalism
Courage 2 Coach™ - Program Conclusion / The Bottom Line
This quick video provides a quick summary of the C2C model and how it's simplicity is still a powerful way to get the most out of your employees. The bottom line... coaching works!
Video Summary Leadership, Personal Performance Coaching & Mentoring, Interpersonal Skills, Professionalism
Discipline & Termination: Three Actions for Keeping It Legal
A quick review of actions and tips that managers can take to keep discipline and termination actions legal.
Video Summary Ethics & Compliance, Leadership Management, Compliance, Professionalism
Everybody Wins - Program Conclusion/Review Three-Steps/"Making Sure Everybody Wins"
Working together. Why is that such a hard concept for some people. Here's a summary of how to use the three steps involved in turning conflict into collaboration.
Video Summary Personal Performance Interpersonal Skills, Communication, Professionalism
F.A.I.R. in Action - Conclusion
Summary of feedback,assistance,inclusion and respect in action
Video Summary Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Compliance, Interpersonal Skills, Effective Leadership, Management, Professionalism
FMLA - Benefits of the Family Medical Leave Act
It's important to remember the benefits of the FMLA. It provides employees with the means to take care of important personal obligations without having to worry about the impact on their careers. And it provides you with a tool to attract and retain motivated and productive employees. And that's a good thing.
Video Summary Ethics & Compliance, Leadership Compliance, Communication, Management, Professionalism
Four Actions for Staying Out of Court (from Legal Briefs™ Harassment & Discrimination)
Working through legal landmines can be tough. Four key actions for staying out of a harassment & discrimination lawsuit are covered in this video.
Video Summary Ethics & Compliance, Leadership Management, Compliance, Harassment Prevention, Professionalism
Generations - Program Closing/M.E.E.T. Model Review
Review of M.E.E.T. model and key points about treating all generations with respect
Video Summary Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Compliance, Generational Challenges, Interpersonal Skills, Effective Leadership, Management, Professionalism
Harassment & Discrimination: The Bottom Line
Harassment and discrimination is still not just about sex anymore. And you know what... It shouldn't be. Because we all have a right to come to work and have it be a place where we're respected, where we're treated fairly, where we can focus on our work and do a good job.
Video Summary Ethics & Compliance Discrimination, Compliance, Harassment Prevention, Learning Reinforcement, Professionalism
How to Maintain Integrity Every Day (from Integrity Every Day)
Summarizes how to maintain integrity each and every day.
Video Summary Ethics & Compliance Ethics & Integrity, Change, Communication, Interpersonal Skills, Professionalism
I Can A.C.E. That Problem
A.C.E. stands for "Assess, Create, Execute." First, assess the situation to fully understand the problem. Then, create a plan by brainstorming solutions. Finally, execute the plan. Keep in mind to review and adapt as necessary along the way.
Video Summary Personal Performance Interpersonal Skills, Change, Communication, Effective Leadership, Sales & Service
It's Our Job to Prevent Unacceptable Workplace Behavior
Review how to avoid unprofessional, prohibited and illegal behaviors that can lead to workplace harassment and discrimination.
Video Summary Ethics & Compliance Compliance, Discrimination, Harassment Prevention, Effective Leadership
Johnny the Bagger® - Final Thought
How to provide service from the heart
Video Summary Personal Performance Customer Service, Change, Communication, Customer Service, Interpersonal Skills, Motivation, Professionalism