Search Video Library for: Case Studies
Anti-Social
This case study looks at drinking and socializing after work hours. Two scenarios are presented for discussion.
Awkward Moments
This case study addresses the issue of dealing with co-workers who are having intimate relations (dating).
Burn Out (Manager)
Know someone who just seems to be simply going through the motions to get the job done? Concerned because this employee has always been a strong performer with a great positive attitude? Then this case study is for you!
Case Study & Branching Exercise: Goal Setting (Manager)
You are a new manager in the organization. A few weeks ago, you asked your employees to begin thinking about individual and department goals for the next year. When you reviewed their submitted goals, you were disappointed by the general lack of enthusiasm and creativity of the group. What do you do? Kick start a great discussion with this case study and branching exercise.
Case Study & Branching Exercise: Highly Critical (Manager)
You are a manager of a large division. One of your best performing employees has a reputation for being highly critical of her co-workers. She criticizes the competency of other team members, how many hours they work compared to her, and how much time they spend socializing on the job. What do you do? Kick start a great discussion with this case study and branching exercise.
Case Study & Branching Exercise: Overwhelmed! (Manager)
You are the manager of a large department. Recently, you have become concerned one of your high-performing employees may be overwhelmed by his growing workload. What do you do? Kick start a great discussion with this case study and branching exercise.
Case Study – I Need Help! I’m Afraid of My Spouse (Manager)
This exercise leads to a discussion about violence in the workplace.” The Q&A-based format helps participants look at the intruder response topic addressing the highest risk demographic of estranged spouses committing violent acts in the workplace (32% of workplace violence incidents are homicides against women).
Case Study – It’s Not MY FAULT! (Manager)
You're a manager. Over a year ago, an employee was hired to assist you. Since that time, you have noticed that this employee’s work is consistently below expected standards. Every time you try to counsel this employee on improving results, the employee overreacts and blames someone else for their sub-standard performance....
Case Study – Why Diversity, Why Now? (Employees)
This case study is designed to help participants discover that diversity encompasses more than what they may realize on both a personal and professional level. Read through this case study and answer the questions at the end.
Case Study – Why Diversity, Why Now? (Managers)
This case study is designed to help managers discover that diversity encompasses more than what they may realize on both a personal and professional level.
Case Study: AWOL Paul (a manager)
When privacy and productivity clash.
Case Study: Inside Job (employee)
Using company information for personal gain
Case Study: Short Fuse (employee)
Aggressive and threatening comments on the job
Case Study: Suspicion (employee)
Withholding important information
Case Study: The Rivals (manager)
Handling conflict between two employees
Case Study: Using Crude Language in the Workplace
Stereotyping / Why words matter in the workplace.
Community Outreach
How postings in an office can be considered offensive.
Consenting Adults
When coworkers begin dating one another
Cyber Bully
Bullying through social media is discussed in this case study.
Dysfunctional Teams
Dealing with team conflict
Good Enough
Not meeting expectations on the job
Grief
When an employee is terminally ill or suddenly passes away - the impact sends shock waves across the organization.
Helping Hands
When there is disagreement on how work gets done
I Beg Your Pardon
Unprofessional hygiene practices
I Couldn't Help But Overhear
Dealing with employees talking about organizing a union
I Deserve It
Not performing up to expectations
I'm Fine...Really, I Am!
This case study demonstrates dealing with sensitive and confidential issues. This case study centers around medical issues, the ADA and FMLA.
Improving Patient Care
Asking an employee to be a part of a focus group to help reduce delays and confusion when transporting patients.
Just an Expression
Dealing with disrespectful comments by coworkers
Manager Bully
What to do when you think a coworker is being bullied
Old Yeller
What to do when a manager loudly insults employees
Pay Day Loan
When does "borrowing" become "stealing"?
Promises, Promises
Over-promising and under delivering.
Recruiting a New Member
Asking an existing employee to take on a mentoring role for a new employee.
Religion at Work
How to address prayer in the workplace
Scent-sitive Subjects
When a coworker's body odor and perfume have a negative impact on others
Setting Boundaries
Quickly customizable activity to use with any SMART-START™ or discussion generator video. Handling a performance issue with an employee who believes you are friends.
Shared Resources
When a colleague monopolizes shared resources
Sharing the Load
This case study helps with understanding the FMLA and the impact on your team. Scenario: You are a manager of a large department. One of your employees has filed for Family Medical Leave due to a sudden illness. You need to find a way to keep your team together and keep up with the work flow.
Teamwork
What is an "unfair advantage" when you are up for a promotion?
The ADA & Attendance
This case study covers dealing with attendance and tardiness with an employee covered by the ADA and the other employees impacted.
The ADA and Disability Discrimination
This case study covers the ADA and a case of being accused of not doing enough to accommodate an employee.
The Assistant
Insubordination and unprofessional behavior
The Blogger
Dealing with a coworker who discloses company information through a personal blog
The Business Trip
Ethical use of an expense account
The Clockers
What happens when coworkers clock in and out for others?
The Company Outing
Being respectful of religious diversity
The Concerned Neighbor
Sharing confidential patient information via social media
The High Performer
Coaching high-performers who have trouble getting along with their co-workers
The Honeymooners
When a same-sex couple gets married
The Little People
When a leader uses demeaning language
The Locker Room
Dealing with questions during a coworker's gender reassignment process
The Lurker
When does behavior become harassing?
The Social Network
Dealing with employees accessing social media sites from work during "off-hours".
The Wedding
An openly gay coworker sharing his/her wedding plans at the office
Trouble at Home
Workplace privacy and performance
Twitter Jitters
Dealing with employees who disclose confidential information through social media
Union Fliers
How to handle the possibility of union organization
Weighty Issues
Physical appearances and job requirements
What's Best for the Company
Dealing with sensitive and confidential issues while in the interviewing/hiring process.
What's the Harm?
Dealing with confidential information
Work-Life Imbalance
Competing priorities and lack of time
Would You Like Any Dessert?
Reinforcing a policy with an employee who believes you are friends.