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Johnny the Bagger: A True Story of Customer Service™https://trainingassetsgateway.com/assets/view/johnny-bagger-true-story-customer-service-140
Inspire your workforce to deliver service from the heart. Use Johnny the Bagger to empower and excite all employees about bringing service to the frontline of business.
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Type: | Off-The-Shelf Video Programs ID:140 |
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Learning Paths: | Personal Performance |
Main Topic: | Customer Service |
Other Topics: | Change, Communication, Motivation, Interpersonal Skills, Professionalism, Onboarding |
Competencies: | Building Customer Loyalty |
Suggested Industry Usage: | Office & General, Retail & Hospitality |
Available Formats: | DVD, USB, Interactive eLearning, Streaming Video & Vignettes |
Subject: | Customer Loyalty |
Source Program: | Johnny the Bagger®: A True Story of Customer Service™ |
Languages: | English Spanish (NA) Chinese (Mandarin) Portuguese (Brazilian) |
Trainer Comments: | Based on the work of noted author and speaker, Barbara Glanz, this inspiring, best-selling program features the true story of "Johnny," a young man with Down Syndrome who made a positive choice about his personal responsibility to provide from-the-heart service and changed the culture of an entire organization. |
Diversity Profile: | Teen Caucasian Male with Down Syndrome; Diverse video cast; Various ages |
Licenses: | Full, Professional TAG License, Standard TAG License, ASP Lite, ASP Full, Veterans Affairs |
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