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Johnny the Bagger: A True Story of Customer Service™https://trainingassetsgateway.com/assets/view/johnny-bagger-true-story-customer-service-140
Inspire your workforce to deliver service from the heart. Use Johnny the Bagger to empower and excite all employees about bringing service to the frontline of business.
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| Type: | Off-The-Shelf Video Program (ILT) ID:140 |
|---|---|
| Learning Paths: | Personal Performance |
| Main Topic: | Customer Service |
| Other Topics: | Change, Communication, Motivation, Interpersonal Skills, Professionalism, Onboarding |
| Competencies: | Building Customer Loyalty |
| Suggested Industry Usage: | Office & General, Retail & Hospitality |
| Available Formats: | DVD, USB, Interactive eLearning, Streaming Video & Vignettes |
| Subject: | Customer Loyalty |
| Source Program: | Johnny the Bagger®: A True Story of Customer Service™ |
| Languages: | English Spanish (NA) Chinese (Mandarin) Portuguese (Brazilian) |
| Trainer Comments: | Based on the work of noted author and speaker, Barbara Glanz, this inspiring, best-selling program features the true story of "Johnny," a young man with Down Syndrome who made a positive choice about his personal responsibility to provide from-the-heart service and changed the culture of an entire organization. |
| Diversity Profile: | Teen Caucasian Male with Down Syndrome; Diverse video cast; Various ages |
Related Assets ( assets) Show More Assets ▼
| Asset | Topic | Type | |
|---|---|---|---|
 | Johnny the Bagger: A True Story of Customer Service™ (eLearning Classic) | Customer Service | eLearning - Classic |
 | Johnny the Bagger® - Short Version | Customer Service | Off-The-Shelf Video Program (ILT) |
 | Johnny the Bagger® - Final Thought | Customer Service | Video Summary |
 | Got Performance?™ Co-Workers Are Your Customers, Too! | Customer Service | eLearning - LearningBytes® |
 | TrainingBriefs™ The Angry Customer | Customer Service | eLearning - TrainingBriefs™ |
 | Service from the Heart | Customer Service | Meeting Openers |
 | Glad I Could Help: Real Customer Service Situations for Discussion | Customer Service | Off-The-Shelf Video Program (ILT) |
 | The Customer Who Got Up on the Wrong Side of the Bed | Interpersonal Skills | Video Vignettes |
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