Complete Video Library
I Couldn't Help But Overhear
Dealing with employees talking about organizing a union
I Deserve It
Not performing up to expectations
I Wish My Manager Would Just...™ Discussion Book (10 pack)
Companion discussion guide/book for the I Wish My Manager Would Just...™ video program. Get more out of this video program with the discussion guide that helps drive the facilitated session with thought-provoking questions and information. Soft-cover book. 10-pack.
I'm Fine...Really, I Am!
This case study demonstrates dealing with sensitive and confidential issues. This case study centers around medical issues, the ADA and FMLA.
Improving Patient Care
Asking an employee to be a part of a focus group to help reduce delays and confusion when transporting patients.
Just an Expression
Dealing with disrespectful comments by coworkers
Manager Bully
What to do when you think a coworker is being bullied
Old Yeller
What to do when a manager loudly insults employees
Pay Day Loan
When does "borrowing" become "stealing"?
Promises, Promises
Over-promising and under delivering.
Recruiting a New Member
Asking an existing employee to take on a mentoring role for a new employee.
Religion at Work
How to address prayer in the workplace
Scent-sitive Subjects
When a coworker's body odor and perfume have a negative impact on others
Setting Boundaries
Quickly customizable activity to use with any SMART-START™ or discussion generator video. Handling a performance issue with an employee who believes you are friends.
Shared Resources
When a colleague monopolizes shared resources
Sharing the Load
This case study helps with understanding the FMLA and the impact on your team. Scenario: You are a manager of a large department. One of your employees has filed for Family Medical Leave due to a sudden illness. You need to find a way to keep your team together and keep up with the work flow.
Teamwork
What is an "unfair advantage" when you are up for a promotion?
The ADA & Attendance
This case study covers dealing with attendance and tardiness with an employee covered by the ADA and the other employees impacted.
The ADA and Disability Discrimination
This case study covers the ADA and a case of being accused of not doing enough to accommodate an employee.
The Assistant
Insubordination and unprofessional behavior